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2degrees could now have 400,000 connections

Mobile connections/market share by connection
Vodafone: 2,479,000* 49.09%
Telecom: 2,171,000** 42.99%
2degrees: 400,000*** 7.92%

* Vodafone PLC annual report, June 30, 2010.
** Telecom annual report, June 30, 2010
*** NBR estimate



2degrees porting updates

(Based on figures from the Telecommunications Carriers Forum, an industry association that includes Telecom, Vodafone and 2degrees.)

Sept 2: 100,000
July 31: 92,000 
July 20: 83,000
June 4: 75,000
Feb 26: 53,000



Nearly half a year on from its February 26 big reveal, at which it said it has gained 206,000 active customers* or roughly 4.5% of the market in its first six months, smashing analysts' expectations, 2degrees is still shy of giving an update.

And none was forthcoming at its 3G service launch earlier today.

The telco did provide an update of sorts today, however.

The number of people who have "ported" (moved) a Telecom, Vodafone or other mobile number to 2degrees since its August 2009 launch has grown to 100,000 as of August 28 this year.

A certain ratio
At the time of February update, at which it claimed 206,000 active customers, 53,000 of them were ports from Telecom or (mostly) Vodafone. 

If that porting ratio has held, then 2degrees could now have around 400,000 active customers.

That's a big "if". In part because of the mobile newcomer's own marketing efforts, more people are today aware of the option to take their existing number to a new network.

However, customer loses recently sustained by Telecom and Vodafone indicate that a lot of customers have been on the move.

The situation is coloured by the fact that many people now have more than one device that takes a SIM card, or more than one phone - leading the total number of connections to exceed to the total population, according to a Commerce Commission estimate.

2 Degrees further muddied the waters today by releasing a dual SIM card phone, which will make it easier to hop between networks).

State of the telcos
Vodafone's UK parent recently announced that its NZ subsidiary suffered a net loss of 25,000 customers during its quarter to June 30 (See table top of story; Vodafone's numbers exclude its mobile virtual network partners, easily the largest of which is TelstraClear with around 30,000 customers; others include CallPlus on around 5000 and Compass on around 1000).

Telecom had it worse during the same period, with ongoing XT fallout seeing a net loss of 119,000 (95,000 pre-pay connections and 24,000 on contract), despite the number on its new network growing to 712,000.

More pain could be on the way for the big two.

2degrees' new 3G network, launched last month, will boost its appeal to higher end customers.

And the telco has yet to launch its promised one-month contracts, or open its chain of retail stores.

Beating expectations
If 2degrees has got something like 400,000 connections, or close to 8% of the market, it will be handily beating analysts' expectations.

Before the company launched equity analysts had expected the company to gain around 100,000 connections in its first year (around 2% of the market), with it being difficult to crack the 5% ceiling long term (based on mobile start-ups' experiences in other mature markets).

* Active defined as customers who had paid for a call in the past 30 days.

More by Chris Keall

Comments and questions
12

Two Degrees is a raging success, so when Trilogy flicks it off in a year's time it'll be at a premium. Big win.

Vodafone is dumping all the low-value customers so its average revenue is up. Big win.

Telecom... actually, Telecom won't be smiling at all. XT means they are losing high-value customers to Vodafone, a lack of competitive pricing means they're losing prepay customers to 2D and the structural separation stuff means they haven't got the brain space to focus on mobile as a business.

Two out of three ain't bad.

Now the question is, when it's time to sell, who will buy Two Degrees?

I've said for a long time that when push comes to shove, customers leaving the always obsolete CDMA network would look around before going to XT. The more tech-savvy customers have moved to XT, now those left are going to 2 Degrees for the cheap pricing. Telecom are in a real dilemma over retaining customers and having a poor corporate reputation isn't helping.

Sounds like the rantings of a Vodafone employee lamenting the sour grapes of losing market share.

Written like a true Vodafone troll

Has anyone bothered to think about 2Degrees net worth should it be flicked off for sale?

Given the high levels of churn between the three network players and their MVNO's plus ongoing network investm,ent requirements, I'd be will to bet that 2Degrees may get $0.75 on the dollar as a realistic offer.

Question is how much money will sareholders want to see burnt on telecommunications as more value dissapears? The current levels of competition we're seeing are not sustainable on a long term basis given NZ is a market with more sheep than people

Why would any shareholders of 2 degrees want to sell. Telecom and Vodafone have made no effort to lower their pricing and there is a rapid uptake of customers moving to 2D on a regular basis and plenty of room for pricing reductions.

Why keep asking 2D when will they sell their company? A healthy market needs a good competition and its beneficial to the consumers. Why not ask Telecom to sell their majority shares to a better group that can kick their CEO out and start providing real service to the NZ public. Eat that!

Trilogy have a long track record of fattening up the customer base and then selling up .. do your homework

Actually in the business market calling rates have plummeted way below the extortionate rates 2Degrees are charging for prepaid Once again do your homework

Your really angry man at Trilogy and 2Deg. Anyone handing out loyalty awards? Anyone? Posting twice like a kid he is.

2 degrees is the only company who cares for its customers. I look forward to seeing the price that it sells for though.

2 Degrees is not doing anything new. All they are doing is giving customers value for money and good service with straightforward pricing that does not have aim of confusing the customers. Telecom and Vodafone have been greedy and lazy in dealing with their customers and that is why even the 'expert' analysts got in wrong in how successful 2 Degrees have been and will continue to be so until Telecom.Voda step up to the plate and take them seriously as competition.

I can foresee 2 Degrees being a dominant force in telecoms in another year and possibly pushing Telecom into third. Their current pay monthly, one month contracts are something Voda/telecom won't know how to deal with....They are behaving like rabbits caught in the proverbial headlights

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