Dear Reader,
The National Business Review is introducing a new paid Subscriber Only Content service to augment its regular news service.
These selected, top stories will be aimed at providing you quality, original, useful material you will not read anywhere else. And they will be relevant to you as a time-poor business person. They will add a new quality dimension to business reporting in New Zealand.
We will be offering you an introductory subscription rate for access to this exclusive content for $89 (normal rate $149). This will allow you automatic access to all Subscriber Only Content for the next six months. The cost is a little more than 80c a day and I promise you it will be one investment you won’t regret.
I expect about 20 per cent of our web news to be Subscriber Only Content. The exact ratio will vary as we will be using the category for only the best news stories, scoops and commentary pieces that we post on any one day. Besides the serious issues of the moment the content will include large doses of satire and goings on uncovered by our nosey Private Bin reporters.
As you know, there has been endless discussion for a number of years about the crazy model adopted by newspapers in most parts of the free world in which they pay the enormous costs of running professional newsrooms only to give their content away free – while at the same time slashing newsroom numbers to save money as circulation and advertising revenues fall.
And to add to the madness it has been the aggregators that have profited the most from the supply of that free news copy. Worse still the model has spawned a huge band of amateur, untrained, unqualified bloggers who have swarmed over the internet pouring out columns of unsubstantiated “facts” and hysterical opinion.
Most of these “citizen journalists” don’t have access to decision makers and are infamous for their biased and inaccurate reporting on almost any subject under the sun (while invariably criticising professional news coverage whose original material they depend on to base their diatribes).
It is only a matter of time before the model collapses. The alternative is newsrooms decimated to the point of processing public relations handouts or unedited government propaganda from their fully staffed team of spin doctors.
Overseas the Wall Street Journal and The Australian Financial Review have successfully instigated subscriber paid policies for premium content and legendary publisher Rupert Murdoch has promised the days of the internet’s “free lunch” news service from his newspapers is about to end.
Our move to Subscriber Only Content has been driven by our belief that laying off journalists as a cost-cutting tactic is a route to oblivion for newspapers. I know there have been previous attempts by New Zealand publishers to charge for their news and these have failed and left them so far scared to attempt new initiatives.
What we will be introducing will not make the mistake of providing journalism as usual and charging for it. We know that we will have to provide a consistently superior news service and I believe you will quickly see we are up to the challenge.
We are at a tipping point in The Great New Journalism Adventure. I hope you will join us in creating a bit of history and subscribe.
Best wishes
Barry Colman
PUBLISHER
bcolman@nbr.co.nz
P.S. Thanks for taking the time to read this. Old journos like me always over write. We get a bit carried away. When I started out pages were on paper and had an end to them. And thanks too for visiting our home page. Please tell your friends how good it is.
Comments
Confirmation
@ Bruce
I can confirm Barry drives a much nicer car than Bruce at Aardvark
Advertising
Subscriber content! What a joke. NBR's online stats will die off the back of this. Not very attractive for advertisers when no one is hitting your site.
I will be pulling all future advertising off NBR, and putting it into other news sites - Im sure we wont be the only company. Way to shoot yourself in the foot.
Bruce S has been a genius
Bruce S has been a genius for over 10 years banging on about how he has all the answers to making money online.He's been such a great success (not). I'm sure Barry will be on the phone to him straightaway!.
Bold move Barry but good on you for giving it a go.
Were you drunk when you came
Were you drunk when you came up with this strategy Barry? You're behaving like Kodak when they refused to believe people would spurn film photography for digital. Adapt or die.
A Genius?
Well Bob, I've made my living for the past 15 years through internet-based ventures (mainly news and commentary). How many others can claim that? How many such ventures have even broken even over that same timeframe?
I built a web-based news service that broke new ground and (thanks to innovation) surpassed most of the "big names" in the industry (globally) in terms of reach and unique visitors. I did that on a shoestring budget.
That venture was showcased by government at the 1999 APEC conference.
In 1999/2000 it was the world's most widely syndicated web-based news service with over 250,000 other sites taking its news-feed, and was raking in very good revenues at a time when other dot-coms were simply bleeding red ink.
I made just one mistake -- I tried to "keep it Kiwi" and sold it to a group of NZ investors who rode it into the ground through bad management and unethical dealings (more self promotion: read my book when it's released for all the gory details).
No, not genius but it does kind of prove my point that I do know online media and the marketplace in which it operates. I'm a digital media person who isn't shackled by preconceptions and beliefs born of an earlier era.
Since then I've been involved in a number of other ventures, some public, some not and I'm expecting to make a few quite significant announcements relating to at least two of those activities shortly.
I don't choose to drive around in a big expensive car -- I have other priorities.
Likewise, I don't see earning large sums of money as the sole metric for measuring my success -- although I fully expect to be earning a very healthy income within 12 months from now.
All I'm saying is that NBR is perfectly positioned to take some bold steps and actually turn their current success into some very strong revenue streams by exploiting brand new and innovative models. They *could* become a shining example of how to really exploit the digital medium using news as their currency to create profit.
As I've stated, I'd be happy to be a catalyst for such a transition because it's exciting stuff and there's such huge potential -- but nobody's holding a gun to anyone's head. I won't get my nose out of joint if nobody's interested.
If NBR want to live (and die) by clutching at the past like so many other mainstream publishers, that's their call.
Once I've got some of my current projects off my plate I will definitely implement my ideas alone if needs be.
Cash?
If you want some cash for the articles on this site I suggest you stick the articles onto news print and pay A few kids to flog copies on street corners!
RIP
No disrespect Barry, but perhaps like you, the NBR is passed its use-by-date? I use to be a weekly subscriber, then as the quality of the stories tapered off, I only brought the occassional copy from the corner dairy or, bookshop. I've been a daily online reader since day-one, but forget the pay-for-view model, it simply will not work and I ain't coming back. I also consider your comments regarding blog sites as arrogant and nieve, and really only underscores how out of touch you are with the real world. Thanks for the ride Barry, its been nice knowing you. NBR...RIP.
you guys are knobs
you guys are knobs
Another way
Barry
Here's a few ideas on how it could be done.
http://www.interest.co.nz/ratesblog/index.php/2009/07/17/opinion-how-to-...
cheers
Bernard
NBR
Good luck with the pay for content model. I'll be sorry not to be able to access the site in full. I considered opting for a paid physical subscription after a free 1 month trial but did not find your content compelling enough.
Back to the future
I don't the answer and if I did I would be rich. However, I do know this path is heading towards failure
Trying (again) to introduce a paywall is a stupid idea Barry...
A few months ago I returned to the NBR website after an 8-year absence (since the last time Barry Colman tried to instigate a charging model). What drew me back were Chris Keall's excellent pieces of journalism on Tech.-related subjects.
If Barry decides to put a significant number of Chris's stories behind the paywall, then I just won't bother visiting the NBR site anymore. As many others have pointed out both here and elsewhere, there are plenty of other options.
I also think that Barry's tirade above against bloggers is unbelievable in its arrogance. It shows how bitter and out of touch he is.
Something is a miss here.
I'm sorry, but the tone of this 'article' is quite poor and flippant, and while I was willing to give the benefit of the doubt two things stopped me: calling Rupert Murdoch a 'legendary publisher' is only relevant if you mean he's good at ruining things (the Times has never been the same since he took ownership, Fox News is a joke, and Sky News isn't much better, no matter where you go). Secondly, the argument that us 'time-poor business' people will have access to more information, which is already available for free (or paid for through advertising time) is a logical contradiction. I already pay to read the paper version of NBR, with the website being more of an immediate update. Given that this site has become, recently, flooded with low-quality NZPA articles, which often are written no better than press releases, makes me wonder if any real journalism will be provided beyond what already goes into the paper edition. If that is the case, I don't mind waiting a few days extra to read a thorough article or catching brief snips on another site (much as that might dismay my sense of loyalty). So this appears to be dragging the NBR through the mud, creating ill-will, and for what real improvement in revenue?
Subscriber content
Thanks Barry
Like many of the other writers I can sympathise with your predicament. However, I think there may be just too many good, free alternatives out there for many people to want to subscribe. But good on you for giving it a go.
Business Model in the internet age
I find it fascinating to see what is a very current debate outside NZ now being played out here.
Steve Brill recently spoke about this issue and indeed has suggested a model where a %, I think 10%, is behind a paywall for a period. http://bit.ly/3KXq5u
My concern is whether NBR can offer sufficient richness of content behind the paywall at an attractive price to make it worthwhile.
As requested
Hi Barry,
As a nasty leaching blogger and news aggregator, I've considered your complaints and decided that, as of today, I'll no longer be linking to stories on the NBR website, nor will I be using them as the basis for opinion-pieces.
That's one nasty leaching blogger/aggregator down -- how many to go?
Agree
I have to agree with most comments. I am a time poor business man, but I get over 50 individual RSS feeds on my Blackberry, and i wouldnt consider paying for any of it, as I am yet to see any exclusives on any of the feeds.
I think trying to get more users on the mobile site with the increase of netbooks, would be a start, not reducing the number through introducing a paid service
Subscription charges
What a lot of whining. Like it or not NZ is too small a market to support much in the way of quality journalism as anyone reading the Herald can confirm. NBR is a small circulation specialist paper and I for one would not want to see it go under.
Despite all the blogs it is a simple fact that good writing is not free as journalists - like most NBR readers - need to earn a crust. Unlike most of the posters on this topic i believe the NBR does contain plenty of good writing and has broken some big stories like the ones about finance companies. I am happy to pay the $89 and after 6 months I'll decide whether or not its good value. But it would be good if paying and registering and accessing the content were a bit easier ...
Subscribe this
Er, Barry...the only people who have made a success out of online subscriptions are a few music sites and the pron industry. Just how big a change are you making?
We expect a reply, not silence and status Quo
Come on NBR / Barry.
You sent out the open letter, you have received several pages of replies, one or two positive. Overwhelmingly though most of the readers who have responded are negative.
Please get of your pedestle and pen a reply.
= We are pleased with the feedback and the rate of online subscriptions and intend to keep our course.
= We are surprised by the feedback and will respond in xxx days.
= We are going to modify our offering to ..........
= We need money send more
The NBR is not the first company to try and raise revenues during these tough times (read less advertising revnues), but you stand the risk of allienating your current readers who are the very people you need to keep firmly watching your content to keep advertising revenues flowing.
I am watching for a substantive and considered reply. If its not forthcoming and the "subscriber content" tags take up too much space on the NBR site I won't be watching for much longer. As I said in my original comment I have taken up a 1 year print subscription (surprised how small the paper has become) and feel you need to "add value" to those who are supporting the NBR now, and in todays instant information age double dipping is not going to win friends.
It's the mix of models that's the problem
Dear Barry,
I think it's the mix of publishing models that's the problem:
1) NBR print model - limited circulation but high readership per copy, high multiple-reference figures, high socio-economic figures, and highly-targeted business sector audiences. To offset this, the cover price is a reasonably substantial revenue stream (unlike dailies where it doesn't even cover the paper and ink).
2) NBR on-line - lots of clicks but none of the above in provable form. In the absence of proof, hard-nosed advertisers opt for volume. Most online publishers oblige - to hell with the quality, feel the width. . .
Some years ago a UK media researcher came up with a graph - socio-economic and other targeting factors in the vertical axis, circulation on the horizontal axis. All the current titles were in a band from The Times at top-left to the News of the World at bottom-right. The lesson was what lay below that band - all the papers which had folded over the last half-century, achieving neither targeted audience nor outright circulation.
Good luck to you with your pay-for-content model. It may help restore NZ's flagging standards of journalism and dwindling newsroom numbers.
More importantly, it may realign NBR's on-line audience with its print readership and justify targeted online advertising. You'll just need to invest in research to prove the shift in online audience demographics.
41% down
From what I can see your page impressions are down significantly on last week.
July 13-19 - 175k
July 20-26 - 86k (so far)
With one day to make it up it doesn't look good. I guess you won't have to worry about ad revenue with all the subscribers you have signing up. Will your rate card be adjusted to refect the smaller audience?
I would like to add a few
I would like to add a few well-intended comments. First, I cancelled my subscription to NBR many years ago because I felt it's stories lacked professionalism and sought sensationalism and in some cases were personal. The NBR naming the policeman at the centre of the Waitara shooting and then your vicious and persistent personal attacks on Donna Hall were the last straw (even though I have no time for her at all they attacks were unfair). If you had stuck to serious in-depth business stories as was once the case I would have continued to buy your information service.
Second point, I think you are wrong to say that free content does not work. Barry... you made it work when you published the Property Press freebies many years ago, and the community newspapers today still use that model. Their content attracts readers which attracts advertisers - that's the freebie formula.
Third point. I like others, will now migrant to reading online content elsewhere as it is irritating to be told that articles are subscriber only. You actually don't have unique content (or enough of it that is valuable) to justify the subscription.
Maybe NBR's organisational culture needs to focus back on being the very best provider of financial information.
Just a thought...
Is it just me or is there an unusually high rate of inaccuracy in the spelling etc. of these responses. How convenient. Since when are responses this universally zealous either? The word is 'Dodgy'.
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