Member log in

Apple replacing iPhone 5 batteries that need to be charged too frequently — how to find out if you're eligible

Apple says it is replacing a “very small percentage” of iPhone 5 units that suddenly experience short battery life or need to be recharged too frequently.

The phones were sold between September 2012 and January 2013.

Apple will replace the battery free on affected phones as long as the phone doesn’t have other damage, like a cracked screen.

To find out if your phone is eligible, enter its serial number here.

The programme is open to US and China residents now, and will be available in other countries beginning August. 29.  

Comments and questions
6

Oh fantastic. My iPhone is eligible, but of course I've already replaced the battery at my expense because it became deficient many months ago (but outside warranty of course). Has anyone got an approx. 20-month iPhone that's had a deficient battery for months that hasn't already replaced it ?????

From the Apple Site
If you believe your iPhone 5 was affected by this issue, and you paid to replace your battery, you can contact Apple about a refund.

Even if it was a "cashy" to a little Asian guy ?

I don't think anyone cares about his gender or ethnicity. And if you connive at tax evasion, more fool you.

Touchy, aren't we. I didn't mention tax evasion, all I said was I paid cash. I don't check with every supplier of mine if they declare all their income, do you ?

Thanks CK, I have an affected unit so I'll be sorting that next week.