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BlackBerry Storm: first reviews rain on RIM's parade

"Moves like a tranquilised yak"? Ouch. After a big build up, RIM's BlackBerry Storm has copped, well, a storm of criticism in its first hands-on reviews. Here's a taste:

(The Storm is released today in the US. Its NZ release is slated for December 1; see techs and specs here).

WIRED
Wired.com says the Storm's haptic buzz when you tap its screen is a nice change after the iPhone's total lack of force feedback, and likes the way the entire screen acts as a kind of giant mouse button to confirm each command: the site says the two features combine to "make text messaging amazing" and says the cut-and-paste (not available on the iPhone) works flawlessly. Overall, the new interface is "a revelation".

But Wired.com rates web surfing so-so and says "Battery life  skews towards the pathetic end of the spectrum. While not as atrocious as the iPhone 3G's, it still ran out of juice after a solid day of use." Like others, its reviewer slams the lack of wi-fi and, more worringly, says the Storm's software suffers from lag with an OS that "moves like a tranquilised yak" as the screen at times taking 5 to 10 seconds to auto re-orientate.

Verdict: buy a Bold, or stick with your iPhone.

THE WALL STREET JOURNAL
For Journal tech God Walter Mossberg, it's all about the keyboard, or lack of one. "To its fiercest devotees, one of the best things about the BlackBerry is its carefully designed physical keyboard, which the skilled BlackBerry addict can play like a violin." But as a bit of a CrackBerry addict himself, Walt likes the haptic buzz overall, but struggles with the shift to a virtual keyboard

"The idea behind this feature is to make typing on glass feel much more like typing on a real keyboard, and thus to make the virtual keyboard, and the touch interface, more acceptable to people used to physical keyboards and buttons. This push-down screen [called SurePress] also replaces the side-mounted scroll wheel or track ball on other BlackBerrys for activating menu choices and icons.

He says SurePress and the virtual keyboard beat the iPhone's interface, "But neither I, nor any of the several BlackBerry addicts I asked to try it out, considered typing on the Storm's keyboard to be very similar to using the keyboard of a traditional full-sized BlackBerry."

He continues: "The Storm also has a keyboard oddity that I found annoying, and that may put off others. It presents you with a full virtual keyboard only when you are holding it horizontally. When you hold the Storm vertically, you get a mashed-up keyboard, like the one on the narrower BlackBerry Pearl, which has multiple letters on each key." Given it's all software, why not give users a choice of keyboards at any orientation?, asks Walt.

Like Wired, he likes the 3.2mp camera and the screen, but grouses about th lack of wi-fi - a glaring deficit.

He says call quality is crisp, and a noise-cancelling microphone makes for better speakerphone calls than the iPhone and he also like its global roaming capability.

The web browser is better than previous BlackBerries, but slow to pan and zoom.

PC WORLD
The US edition of PC World finds the Storm "awkward and disappointing" calling the SurePress screen a failed experiment.

Reviewer Yardena Arar "Though RIM generally produces first-rate hardware (especially the QWERTY keyboards that it pioneered on handhelds), I found the Storm awkward to use for everyday data entry tasks. RIM's stated intention in developing its Click-Through technology was to enable users to navigate with the touch screen and to make menu selections (most of which appear in blue when highlighted) with a fingertip; depressing the screen would confirm a selection and initiate the selected action.

"But in my tests, things sometimes didn't work out that way. I'd tap a menu item, for example, but then when I depressed the screen, the selection would somehow shift and a different item would execute."

Arar says at times she was confused what was required of her. She also complains that scrolling is slow. that the web browser lacks onscreen back and forward arrows and that there's no obvious way to get rid of the virtual keyboard when its obscurring something else she wants to see onscreen.

She wraps up: "People who were hoping for a credible iPhone alternative fortified with BlackBerry's strengths as a mobile tool for corporate travelers will likely find the Storm a disappointment. When it comes to touch interfaces, Apple still has no peer."

More by By Chris Keall

Comments and questions
16

With such a new item (not even out in the US yet), I get mixed emotions when reading many of the negatives. For one, i have found ALL technology to have flaws - I consider myself a techie and have yet to find the perfect piece of electronic equipment. I've never owned an iPhone, so one thing many reviewers make note of is a comparison to the iPhone. I am getting a Storm and passing my Pearl to my wife. I am more interested in a review comparing the Storm to other Blackberries. Yes, we all know the method of input (screen tap) is brand new to BlackBerry. I am also wary of reading reviews becuase I don't know about the person writing it. maybe that person hasn't had time to get used to the difference the Storm is to other Blakcberries. Maybe after a couple of weeks use the comments could change. Also, on a first release any techie knows there could be bugs. That's what updates are for. I take the risk of purchasing something when it first comes out, becuase even though it's not in Beta anymore, the storm's first release still is sort of Beta, because it's the first time large quantities of the product will be in human hands.

I have heard alot of differatn reveiws on the Blackberry Storm and its Blackberry"s first time trying something like this so as the years go on it will get bettter i went to the Verizon Store today and there letting people try it out a before it comes out tomorrow and from me playing with it i enjoyed the phone as i recall when the iphone first came out everybody gave that phone bad reviews so im not paying anymind to what people say about the phone i like it i gotta get it

Are you in Nuku'alofa because in the United States we got to get through November 20th before we get to the 21st. Its 2:50 PM Eastern 11/20/08 here and I am anxiously waiting for tomorrow and I saw the date on the post and the comments and got extremely excited thinking maybe I had the wrong date in my mind. Way to get my hopes up. Don't know if you respond to comments but really, where are you, I'd love to be picking up the Storm in an hour.

I would much rather have the Storm compared to the usability of other Blackberries. I understand the IPhone is touch screen, and I must admit I do enjoy the feature on my IPod touch. But Blackberry users are only concerned with other blackberry phones lets change the comparison and evaluation.

Blackberry Haters

Although, RIM’s stock may seem like a bargin currently, they have yet to see actual sale number from their highly anticipated touchscreen handset the Blackberry Storm. With the amount of advertising dollars RIM has been burning running campaigns to target the consumer market and compete with Apple’s iPhone, this launch may make or break RIM.

read more here: http://thesmartphonereview.com/2008/11/19/current-economic-mess-could-spell-trouble-for-rim-motorola-and-sony-erricson/

We are in New Zealand a day and light years ahead

Thanks for the reply, sorry to get off topic :p

So, what smartphone does New Zealand currently produce? Oh yea, the nothing phone. Ha ha

I must tell you the touch screen gets annoying
I had it for 3 days and HAD to return it
Now I have the bold and LOVE it

When I use my bold in public, other blackberryians turn and stare
;)

I have used both the Iphone and the Blackberry Storm and perfer the Storm. It does have a bit of a learning curve but so did the Iphone.
My only disappointment is that is does not have wifi.

It's funny I get same when I pull out my HTC Touch Diamond. I still prefer the 8100 Blackberry Pearl. A very reliable unit and sleek.

the blackberry fckin sucks dont even bother with it keys dont press all the time poop sucks it would b a waste of money to get it its a peice of fckin poop ud b better pooping in ur own hands and using that as a touch screen poopberry over the dmn storm its called the dmn storm cause storms are never fckin good gdamit

I love my storm. Once I learned all the tricks to using it. I think it works great.

I love my storm. Once I learned all the tricks to using it. I think it works great.

"So, what smartphone does New Zealand currently produce?"

The bush telegraph, mate.

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