China repair job under way with next week's Fonterra board visit

John Wilson
Theo Spierings

Fonterra Cooperative Group's repair job with Chinese customers and officials will begin in earnest next week as the cooperative's board heads to China with chief executive Theo Spierings.

The board, led by chairman John Wilson, had been planning a visit to China in early September anyway, but the mission has taken on critical importance since the roller-coaster ride Fonterra's customers have taken over the disclosure, later disproved, of potential botulism contamination of infant milk formula.

While government ministers and company executives are playing up the appreciation by Chinese authorities of New Zealand's transparency and honesty, the issue created crisis response requirements that stretched officials, customers and the faith of customers in the all-important Chinese market.

Chief executive Theo Spierings will also accompany the mission to visit Fonterra management and key stakeholders in China.

The visit will also view progress on Fonterra's farming hub in Yutian.

"Now that it has been confirmed that there was no Clostridium botulinum in our whey protein concentrate, we need to address any remaining concerns our stakeholders in China might have," said Wilson in a statement.

"The feedback we have been getting is that people believe we did the right thing in initiating the precautionary recall, but at the same time we want to provide every assurance about our food safety and quality systems and processes.

"The visit provides an important opportunity to help rebuild trust and respect for Fonterra and New Zealand dairy products and confirm our commitment to supporting the Chinese dairy industry," said Wilson.


1 · Got a question about this story? Leave it in Comments & Questions below.

This article is tagged with the following keywords. Find out more about MyNBR Tags

1 Comment & Question

Commenter icon key: Subscriber Verified

China has overtaken Australia as New Zealand's biggest export market for the first time, buying more meat, dairy products and pine early this year....this stake is really high, and perhaps the Government should really concentrate on this issue, rather than just leaving the negotiation to just Fonterra alone.

  • 0
  • 0

Post New comment or question

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.

NZ Market Snapshot


Sym Price Change
USD 0.6575 0.0001 0.02%
AUD 0.9097 0.0034 0.38%
EUR 0.6190 0.0000 0.00%
GBP 0.4347 0.0000 0.00%
HKD 5.0955 0.0006 0.01%
JPY 80.6140 -0.0530 -0.07%


Commodity Price Change Time
Gold Index 1070.0 -5.420 2015-11-25T00:
Oil Brent 44.5 0.400 2015-11-24T00:
Oil Nymex 43.0 0.130 2015-11-25T00:
Silver Index 14.2 0.000 2015-11-25T00:


Symbol Open High Last %
NZX 50 6069.1 6087.1 6069.1 0.28%
NASDAQ 5106.9 5124.1 5102.8 0.26%
DAX 10958.4 11186.7 10934.0 2.15%
DJI 17820.8 17854.9 17812.2 0.01%
FTSE 6277.2 6348.1 6277.2 0.96%
HKSE 22749.6 22749.6 22498.0 1.12%
NI225 19930.0 19991.9 19847.6 0.49%