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Chorus boss confirms ultraslow fibre uptake

Chorus has connected just 200 premises to Ultrafast Broadband (UFB) fibre so far, CEO Mark Ratcliffe said this morning at the company’s half-year result.

The total includes homes, schools and businesses, and confirms comments made by Orcon and other retail ISPs that the public is so far displaying little appetite for ultrafast broadband.

The government is chipping $1.35 billion toward the UFB roll-out, $929 million of which has gone to Chorus.

Chorus, which won around 80% of the UFB by premise, is also spending  $1.4 billion to $1.6 billion of its own money on the fibre rollout.

Mr Ratcliffe was unconcerned about the slow uptake. It was early days in the rollout, which began in earnest four months ago. By the end of June, fibre had been laid passed 42,000 homes, with another 5000 in progress; all up around 76,000 premises now have fibre passinig them if the efforts of other UFB builders and wholesalers Enable (which won Christchurch), Northpower (Whangarei) and Utrafast Fibre (central North Island) efforts are included in the rollout total..

The three largest ISPs, who hold more than 75% of the market, had yet to launch fibre plans. Telecom would not until the New Year.

CLOSING THE GAPS: Telecom (blue) and Chorus since the November 2011 separation (S&P Capital IQ; Index: Nov = 100; click to zoom). Today Chorus shares [NZX:CNU] were up as much as 8.53% before closing up 6.65% to $3.37. Telecom shares [NZX:TEL], which dropped 8.53% on Friday fell another 3.97% today to close at $2.42.

Other developments that could drive fibre, such as Sky TV or another broadcaster delivering video over the UFB, were over the horizon.

The slow pace of kerb-to-home connections is frustrating to broadband boosters, but not so much to Chorus, which has its existing copper business to keep things ticking over, and no obligation to pay back its interest-free $929 million to the government until after 2020.

The Chorus CEO said unresolved regulatory issues meant the company could not provide dividend guidance beyond the end of its current financial year.

And speaking to NBR this morning, he continued to play his cards close to his chest.

Chorus is currently offering free connection from the kerb to a home, but has not said what will happen after this promotion expires at the end of this year. Retails ISPs want Chorus or Crown Fibre Holdings to shoulder most of the connection cost.

Orcon CEO Scott Bartlett said most consumers would take fright if retail ISPs had to bear the connection cost, some of which would have to be passed on. Connection costs could run to $1000 or more, with retail ISPs unable to give an exact quote before work got underway – a scenario that would make UFB a very hard sell.

Mr Ratcliffe would say only that discussions with Crown Fibre Holdings were ongoing, and that no single party should shoulder the whole responsibility for the cost of connecting fibre from kerb to home.

In terms of the vexed issue of “averaged” copper line wholesale pricing, the Chorus boss would only say “I can’t understand why the process has dragged on for so long.”

The Commerce Commission is still chewing over a May draft determination to reduce over two years the geographically averaged unbundled copper local loop (UCLL) service to $19.75 a month from its current price of $24.46.

A regulated reduction would hurt Chorus revenue. The company argues that making copper cheaper would also inhibit UFB uptake.

Mr Ratcliffe was disappointed Chorus had been named as one of the companies liable to contribute to the new Telecommunications Development Levy (TDL), which will raise $60 million a year from the industry, which will be used to part-fund the $300 million Rural Broadband Initiative (RBI).

Telecom fought a series of pitched High Court, Court of Appeal and ultimately Supreme Court battles as it disputed the Commerce Commission’s calculations over the old Kiwishare Levy (used to subsidise rural telecommunications before the advent of the TDL). But Mr Ratcliffe told NBR that Chorus would take its oats. The company was unlikely to dispute its contribution.

Investors seemed unworried by the lack of certainty around fibre connection costs, regulated copper pricing and the TDL. In early trading, Chorus shares [NZX:CNU] were up 8.54% on its otherwise buoyant result.

Telecom, Vodafone and 2degrees' pending 4G upgrades were also raised during this morning's conference call. 4G will provide much more mobile bandwidth. Some will be used to accommodate more capacity, or users doing more things, but its should also see raw mobile speed that in some instances approaches that of landlines.

Mr Ratcliffe told NBR that "mobile data will never be a cost-effective competitor to landlines." Freed from the constraint of being a Telecom executive, he was happy to share that he tried to use wi-fi as much as possible with his mobile devices. Beyond that, expansion of mobile networks fuelled the need for more fibre backhaul linking celltowers to networks. In that area, Chorus was doing business with all of the big three mobile network operators.


PONSONBY PAIN

Chorus CEO Mark Ratcliffe says if he had his time again, the central Auckland suburbs of Ponsonby and Remuera might not have been chosen as the first to get fibre.

With their high-income demographic and relatively high number of people working from home, the two suburbs were seen as happy hunting grounds for fibre - and it was hoped they still would be, once Telecom, Vodafone and other big ISPs beyond Orcon actually started offering plans.

But on a logistical level, the suburbs had proved demanding with their hills, and narrow twisting streets. 

Nevertheless, Chorus had stayed on its target $3300 cost per premise passed for the project so far. 

Mr Ratcliffe said most other suburbs had wider streets and bigger grass verges that would prove easier to dig up. Chorus work gangs were also gaining experience as the rollout progressed.

More by Chris Keall

Comments and questions
22

Even if nobody connects but fibre is played passed 100% of premises i'd still consider it successful. This is a very long term game that will play out for the next 50+ years.

Might get faster uptake if they let us know how to get connected. We're not psychic! Yet

ufb a waste tax payers money

Guys, we've had fibre outside our gate since October 2011. The UFF company in Hamilton said all services were available in our street. Awesome, we found a retailer and started the connection process. Then BOOM, we were contacted and told that the cabinet for our street had not been upgraded. "When?" 2016. ARE...YOU...KIDDING...ME???! Upgrade the boxes and you will have more uptake. This is a ridiculous situation. We're a web company and need this now.

Duh. The bottleneck is Southern Cross and an artificial scarcity pricing model on international transit which discourages high bandwidth applications. Fix that problem and only then you'll see any sort of UFB uptake.

Absolutely correct. A shame that government success may be based on residential uptake, which is entirely dependent on the development of content which currently does not exist.

Oi, at least you guys have access to internet. We live within spitting distance of Rotorua and Ngongotaha, but the exchange is too far from my and all my neighbour's properties. No UFB, no RBI for there's no cell reception either, which means we have two options: dial-up or satellite!!! Get me a UFB connection and I'll join without blinking.

Should have gone for a Full Wireless solution...

Chorus has no incentive to roll out the UFB. Unlike the Local Fibre companies, Chorus isn't required to connect a certain percentage of houses to get the money, it's just an interest free loan from us, the tax payer, to Chorus for the rest of the decade.

Chorus is using the money to overbuild existing fibre in places like the Hawke's Bay and Nelson and is deliberately slowing down rollout in places that need fibre so as to sweat its copper assets.

This is a disgrace.

It is laughable that I have fibre to my address and Orcon can connect me up but my existing provider Telecom - will not be in a position to offer plans untill April next year and Chorus was part of them when they won the contract.

so we the taxpayer have been conned into spending billions on a very very fast intranet spanning NZ. Trouble is while speed is nice, its allowances that most people really care about.

Congratulations NZ public you've been duped by Alcatel, Cisco and a bunch of others whose snouts are firmly embedded in the govt trough, I think your grandkids will congratulate you on your legendary gullibility

I have Chorus fibre right up to my boundary, but no ISP option until Telecom or someone else comes up with services early next year. I also have Vector fibre right past my boundary, but they say it is only as backhaul for Vodafone mobile. I live in a neighbourhood in which almost everyone can/will afford UFB. I could go with Orcon now, but as a matter or principle I will not deal with them as they are owned by SOE Kordia, and I believe Government has no need to be in the ISP business, when there are viable competitive private sector ISPs.

So you want UFB. But you won't buy it off the only game in town. I'm pretty confident your little protest will only affect one person - and that's you, so it doesn't seem that smart to me...Further, it doesn't appear that these other "competitive private sector ISPs" are that competitive if they don't yet have a product to compete against Orcons.

Why on earth do I need fiber today? Oh, yeah, 100 Mbps (or 1 Gbps, whatever) to the next hope router. And then the same 100 Mbps shared by 100 or so users. The bottleneck is in the Core, specifically international, not in the Access. It is like replacing driveway to the garage with 300 km/h speed limit motorway and driving out to the street with 50 km/h speed limit. No thank you, I will stick with my old driveway for the time being.

Most people at Telecom (prior to split) - were saying that the UFB was a waste of money.

But you know, Helen Clarke saw some people playing networked games in Korea and thought we had to have it too.

As other comments say - in 10-15 years it will come into its own.

stop bleating, you had your shot

There would be a lot more uptake if there was some high bandwidth content available ie TV

fibre is simply a faster way to do stuff. Trouble is aside from piracy and Porn, fibre really has no content to make it a must have service.

Its about the ecosystem

Yes it is about the ecosystem - You're dead right. The problem is that you think its not already here. That sort of thinking exists because the majority of the NZ public are tech illiterate like most of the commenters to this story.

NZ is 10 years behind the rest of the world in this field. After returning home from a long OE I was dismayed to see the state of the internet readiness. This has been brought about in my mind by Telecom milking the copper cash cow for too long coupled with the unfortunate reality of NZ not having the population density to demand better service.

Educate yourselves and get on board people.

These uptake figures are a disaster. UFB is hype for politicians, a trough for suppliers, and a reason for the officials to re-nationalise the telecommunications industry. Who misses out; the taxpayer who foots the bill for capacity that has no foreseeable need.

hahahahahah.
Loving the speed, no other neighbours competing for backhaul. Stay away I say. My precious.

Yes, I would like my DSL a bit faster too, but why should the taxpayer pay for me to have better speed. Because the UFB business plan is failing, the taxpayer is paying - about $60,000 per connection at present uptake. Do the maths - if you cant, ask, and I will show you.