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Gen-i in $50 million Westpac win

Telecom division Gen-i says it has signed an ICT services contract extension with Westpac worth over $50 million, expanding their seven year partnership for a further two years.

The new contract provides Westpac with continuity across the full range of services currently delivered by Gen-i, including data, voice, call centre, contact management, mobility, and access services, the company said in a statement.

The win sees Gen-i rebound from a recent major contract loss to TelstraClear (whose sale to Vodafone is still before the Commerce Commission).

Division head Chris Quin returned to the helm this week following a three-month stint as acting Telecom CEO.

Last month Gen-i won a competitive tender to offer contact centre services to the Commonwealth Bank of Australia (CBA) – maintaining at foothold at the company that used to be its largest customer.

Comments and questions
2

Congratulations CQ and crew - you guys work incredibly hard for wins like this so enjoy it because you've all earnt it!

Not forgetting the guys at the coal face of course who do incredibly long hrs to actually deliver hence the renewel?