Telecom division Gen-i says it has signed an ICT services contract extension with Westpac worth over $50 million, expanding their seven year partnership for a further two years.
The new contract provides Westpac with continuity across the full range of services currently delivered by Gen-i, including data, voice, call centre, contact management, mobility, and access services, the company said in a statement.
The win sees Gen-i rebound from a recent major contract loss to TelstraClear (whose sale to Vodafone is still before the Commerce Commission).
Division head Chris Quin returned to the helm this week following a three-month stint as acting Telecom CEO.
Last month Gen-i won a competitive tender to offer contact centre services to the Commonwealth Bank of Australia (CBA) – maintaining at foothold at the company that used to be its largest customer.
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