Telecom division Gen-i says it has signed an ICT services contract extension with Westpac worth over $50 million, expanding their seven year partnership for a further two years.
The new contract provides Westpac with continuity across the full range of services currently delivered by Gen-i, including data, voice, call centre, contact management, mobility, and access services, the company said in a statement.
The win sees Gen-i rebound from a recent major contract loss to TelstraClear (whose sale to Vodafone is still before the Commerce Commission).
Division head Chris Quin returned to the helm this week following a three-month stint as acting Telecom CEO.
Last month Gen-i won a competitive tender to offer contact centre services to the Commonwealth Bank of Australia (CBA) – maintaining at foothold at the company that used to be its largest customer.
This article is tagged with the following keywords. Find out more about MyNBR Tags
Most listened to
- Labour Party leader Andrew Little on the Labour/Green pact
- ASB's Nick Tuffley on housing credit growing at its fastest pace since the GFC
- Jenny Ruth on what the major banks' latest disclosure statements tell us about the mortgage market
- Snakk Media chief executive Mark Ryan says the company will refocus on Australia and New Zealand this year
- Xero’s Anna Curzon says Paymark’s latest app will be “infectious”