Harvey Norman NZ sales fall 4% as group profit plunges
"If Harvey Norman were to reduce the deafening volume of their TV ads, I might be inclined to listen rather than mute them or switch channels."
Featured commentBUSINESSDESK: Harvey Norman's New Zealand sales fell 4% in the latest financial year as the wider group's profit plunges on tough trading conditions in its electrical goods categories.
The Sydney-based retailer reported a 7% decline in group sales at its franchise stores to $A5.74 billion in the year ended June 30, led by an 8.1% drop in Australian revenue and a 4% decline in New Zealand. On a like-for-like basis, sales fell 7% and 4.7%, respectively.
The sales figure doesn't include its Singapore outlets.
Annual pretax profit fell 39% to $A227.6 million, including a $A25 million writedown in the value of its property portfolio, the ASX-listed company says.
"Trading conditions continue to be challenged, coupled with deflationary headwinds, particularly in the technology categories. Home appliances, furniture and bedding remain stable and the businesses are well placed for any upturn in housing starts."
Harvey Norman's New Zealand first-half operating profit fell 0.4% to $A20.6 million as discounting of consumer electronics failed to revive spending appetite in the face of the Canterbury earthquakes and a weak labour market, the company reported in February.
The 1.7% annual appreciation in the New Zealand dollar had a positive impact on global sales, though a 6% deterioration in the euro and 4.7% fall in the pound offset those gains, the retailer says.
Harvey Norman's Slovenia and Croatia operations reported a 35% increase in annual sales, while its Irish stores boosted revenue 6.3% and its Northern Irish outlets 2%.
The shares fell 0.5% to $A1.96 on the ASX, and have gained 7.4% this year. The stock is rated an average "hold" based on 13 analysts' recommendations compiled by Reuters, with a median target price $A1.90.
























Comments and questions14
What does the market expect? Everyone is hell bent on cheaper TV and other what-nots that no one seems to have taken the economic fallout of this into account.
Perhaps its time to stop the headlong leeming like plung off the discounters cliff-face and to compete on service and added value
Yes, know exactly what you mean. Have even nicknamed the missus 'Harvey Norman' - no interest for 2 years....
If Harvey Norman were to reduce the deafening volume of their TV ads, I might be inclined to listen rather than mute them or switch channels.
Bulls Eye. You have to be stupid to p*ss off your target audience so much.
i agree. the ads are the pits, i always mute them instantly and would not have a clue what they are trying to sell. i dont go into the stores at all, i am so sick of them.
do they think all new zealanders are stone deaf or something.
Maybe a complaint to the Advertising Standards would help the noise level of their adverts to be lowered or a TV that can be set to a maximum decibel rating, now there is an opportunity for a new TV concept
Agree with the other comments and I've vowed to never buy anything from Harvey Norman because of the simple fact that they inflict their loud obnoxious ads on us every night. Go Harvey Norman? No Way!
NOTE TO HN AD AGENCY:
This is NZ - not Aussie - what works there does not necessarly work here - listen to Randy, Turn it down and Alan. How good is that market research? without paying a team of w*nkers.
Uh-oh, Gerry.
Looks like the consumer cattle has finally realised $150 for an HDMI cable is not a good deal. Maybe time to try something new like ... customer service?
Easily the best example of the idiocy of the moronic Advertising Agencies in our house we mute all ads now. Time for a pee or a tea. Does anyone watch TV ads now?
An empty vessel makes the most noise.
Customer service is non existent. When ever Fair Go does research or has a complaint about them how often do they front up??.........................you guessed it. NEVER.
Surprised no one bothers to comment on the NZ store results, 4% drop in sales, but only a minuscule 0.4% drop in profit.
Well they obviously are still getting plenty of NZrs to fork out inflated prices for all their goods. Let's hope the run up to Christmas with a high kiwi and lack luster demand results in some very very sharp prices.
It's been 19 months now since I even stepped foot into a Harvey Norman store. I was so disappointed with the poor level of service that, after making the purchase that I was going to make in their store at another chain (NZ owned) , I took the receipt into the manager of the local HN store and told him exactly why I would not be shoping there any more. Since then I have completely re-fitted my lounge and library rooms, upgraded my kitchen appliances, (10K+) - and no money has gone to Harvey Norman at all..