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IBM's $80 million, state-of-the-art data centre in Highbrook, Auckland is suffering a second day of outages - and a "new technical issue."
The company has played its cards close to its chest, refusing to comment in detail on the cause of the service problems, or even when they first hit.
This afternoon, an IBM spokeswoman sent NBR ONLINE the following statement:
"While working to resolve the outage of New Zealand Virtual Server Services [a cloud computing service], a new technical issue was experienced which continues to affect the delivery of this particular service from the data centre. Our team of
global experts continue to work on this as a high priority and remain committed to restoring service for our clients."
The fault is thought to have first struck around 3am yesterday. IBM has not commented on timing.
When the Highbrook centre opened in May 2011, IBM touted its layers of phyical protection. These included a second roof under the first, and a 30,000 litres of petrol of hoarded petrol - enough to run the centre for around three days after a power cut.
However, it seems all that was no protection against a technical glitch.