Jetstar appoints NZ chief executive

New Jetstar NZ boss Grant Kerr

Free audio stream, including stories that are padlocked on our site. Listen on any device, anywhere. Updated twice daily. The audio stream takes several seconds to start on Android devices.

Launch Radio player

Jetstar is beefing up its New Zealand-based management to match its expansion and, no doubt, better handle its image problems.

Grant Kerr, an aviation executive with experience as general manager of Air Nelson, has been appointed head its New Zealand operations.

He will be based in Auckland and will report to Melbourne-based David Hall, who is Jetstar CEO Australia and New Zealand.

Mr Kerr will oversee the low-cost airline’s operations, customer experience and stakeholder relations in New Zealand with a staff of more than 500.

He will also be responsible for Jetstar’s community partnerships, such as the Flying Start charity programme.

Mr Hall says the appointment focuses on improving its New Zealand services and getting more people to fly more often.

Jetstar New Zealand now has a fleet of nine aircraft operating 400 domestic and 100 international flights each week.

“Jetstar has reached a scale where we are a viable and cost effective choice for both business and leisure travellers,” Mr Hall says.

“We want to improve the customer experience, in particular focusing on our on-time performance. While we have made some improvements in this area, we know our passengers want the assurance of consistent service as much as they want low fares. This will be a major priority for Grant and the team.”

Mr Kerr is expected to start in the new role in the second half of this year. He will join other recent senior appointments to the New Zealand team, including flight operations manager Richard Falkner, crew base manager Jo-Ann Day-Townsend and communications manager Phil Boeyen.


4 · Got a question about this story? Leave it in Comments & Questions below.

This article is tagged with the following keywords. Find out more about MyNBR Tags

Post Comment

4 Comments & Questions

Commenter icon key: Subscriber Verified

He doesn't have to fly his airline from Nelson to Auckland.

Reply
Share
  • 0
  • 0

Try from Palmerston North also.

Reply
Share
  • 0
  • 0

Or anywhere actually. Not if he wants a reliable service

Reply
Share
  • 0
  • 0

Jetstar will finally start to shine with the appointment of Grant. Go get em Grant.

Reply
Share
  • 0
  • 0

Post New comment or question

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.

NZ Market Snapshot

Forex

Sym Price Change
USD 0.7294 0.0000 0.00%
AUD 0.9338 0.0000 0.00%
EUR 0.6616 0.0000 0.00%
GBP 0.4711 0.0000 0.00%
HKD 5.6661 0.0000 0.00%
JPY 88.7080 0.0000 0.00%

Commods

Commodity Price Change Time
Gold Index 1204.0 -0.520 2015-05-22T00:
Oil Brent 65.9 1.310 2015-05-22T00:
Oil Nymex 59.7 -1.040 2015-05-22T00:
Silver Index 17.0 -0.081 2015-05-22T00:

Indices

Symbol Open High Last %
NZX 50 5769.3 5785.2 5769.3 0.12%
NASDAQ 5085.4 5103.8 5090.8 -0.03%
DAX 11881.5 11881.8 11864.6 -0.42%
DJI 18286.9 18286.9 18285.7 -0.29%
FTSE 7013.5 7061.7 7013.5 0.26%
HKSE 27723.7 28041.3 27523.7 1.70%
NI225 20208.8 20278.3 20202.9 0.30%