RAW DATA: full text of letter by Max Moore-Wilton, chairman of 2Day FM parent company Southern Cross Austereo, in reply to complaint by King Edward VII hospital chairman Lord Glenarthur.
We are all saddened by the events of the last few days. They are truly tragic.
It is too early to know the full details leading to this tragic event and we are anxious to review the results of any investigation that may be made available to us or made public.
We can assure you that we will fully co-operate with all investigations.
As we have said in our own statements on the matter, the outcome was unforeseeable and very regrettable.
I can assure you we are taking immediate action and reviewing the broadcast processes involved.
Our company joins with you, all at the King Edward VII's hospital and Mrs Saldanha's family and friends in mourning their tragic loss.