Telecom to pay rivals $31 million in ComCom discrimination settlement
The Commerce Commission has reached a $31.6 million settlement with Telecom over alleged discrimination under the Telecom Separation Undertakings - or rules of good market behaviour as a near-monopoly - that form part of the Telecommunications Act.
Although a record-breaker, the settlement was less than rivals wanted. In a statement this morning, Telecom tartly noted claims from CallPlus and Kordia (owner of Orcon) totaled $65 million and $74 million respectively.
“It is in everyone’s interests that we settle this regulatory issue prior to demerger," Telecom chief executive Paul Reynolds said. The agreemenent ensured "any legal action with the commission that may have arisen from the investigation is not passed to either New Telecom or New Chorus in the event of a demerger."
In May, the commission alleged Telecom's Wholesale division had misbehaved, giving Telecom Retail better terms than competitors like Orcon, Vodafone and TelstraClear, who are supposed to be given equal treatment.
The commission alleged Telecom failed allow competitors provide their own voice services from unbundled Telecom exchanges in conjunction with a Telecom broadband service from a roadside cabinet. Telecom offered the combined service selectively.
Specifically, Telecom had discriminated against other telecommunications companies in breach of the Undertakings by failing to provide them with unbundled bitstream access (UBA) in conjunction with the sub-loop extension service (SLES) when Telecom was providing an equivalent service to its own retail business.
Legal proceedings were subsequently initiated by the commission - but headed off by today's settlement.
Money will go to rivals
“The $31.6 million settlement means that Telecom has returned its commercial gain through the compensation it has agreed to pay to telecommunications companies Vodafone, Orcon, CallPlus, Compass and Airnet," Telecommunications Commissioner Ross Patterson said in a statement.
"This will enable these companies to invest further in local loop unbundling and provide competitive services to consumers. We are pleased that Telecom has worked constructively with the Commission to reach a settlement which has avoided lengthy and expensive litigation, and resolved the matter prior to structural separation coming into effect."
Dr Patterson also noted that Telecom is now rolling out a new Access Seeker Voice service that gives Vodafone, Orcon, CallPlus and other complainants the service access they had been seeking.
Telecom Wholesale was recently rolled into Telecom's Chorus (networking) division, which will be spun off at the end of November, subject to High Court and shareholder approval.
Telecommunicatios Users Association (Tuanz) boss Paul Brislen said the whole episode was a good example of why the Commerce Commission had to retain oversight of Crown Fibre companies.
Tuanz and other organisations successfully fought for the removal of the so-called 10-year regulatory holiday provision from the Telecommunciations Amendment Act that enabled the pending split of Telecom, and the $1.35 billion Ultrafast Broadband (UFB) project.
History of violations
The settlement is easily Telecom's largest ever in a string of Commerce Commission actions. A ComCom spokeswoman told NBR the next largest was the $1.6 million "loyalty offer" settlement. Other recent cases have gone to court, where Telecom's largest fine was the $12 million levied in the so-called data tails case about rivals' access to a wholesale business broad service.
CallPlus, Orcon and Vodafone declined to comment.
Signup to free NBR email alerts here
Share
Delicious
Digg
StumbleUpon
Reddit
Google
Yahoo
Technorati
Scoopit















Comments and questions7
That's a huge amount of money to deliver a product (POTS voice over copper) that'll be obsolete in a few years, and already on it's way out with ISP's such as Orcon focussed on delivering CPE based voice services which will become the norm in the FTTH world.
Copper still has good days ahead hence there is a goo commercial argument to invest in it. It doesn't matter whether FTTH comes today or whatever the thing is can the market afford it?? Unlike in Australia where the fibre will completely replace copper, in NZ it will be different, the choice for cheaper copper willstill be there. Go copper!
Telecom have been gaming the system & applying monopolistic anti-competitive tactics, for years. (More than a decade).
This is but a small penalty.
Much of their behaviour was either penalized far too late, or never.. this suppresses (has supressed) the growth of vibrant SME business in New Zealand.
And has probably retarded GDP growth, over (say) a 10-year period, by $100 to $120 million dollars -- maybe quite a lot more.
Telecom always wanted an industry of strong dwarves - strong enough to be able to claim as real competition, small enough that they never cause a problem...
times need changing.
Sure copper has a future, but when ISP's such as Orcon already have a focus on delivering CPE based voice solutions the need for delivering voice over copper (which is all this deal covers, it has nothing to do with internet access) becomes rather meaningless. With CPE doing VoIP the actual delivery method becomes irrevelant also.
The coverage footprint for ULL is getting smaller by the day, and when ISP's are forced to deliver UBA based internet for the vast majority of their customers, additional costs to use copper based cabinet feeders just to supply a legacy voice solution is a backwards way of thinking.
The biggest irony of this is not a single ULL provider allows the combination of their own ULL DSL product and the ability to use a Telecom NEAX POTS service - and yet if Telecom don't let them deliver wholesale UBA DSL and their own ULL POTS solution it's deemed to be anti competitive.
No liability accepted but they pay up because if the real numbers were known then the amount would be larger.
When we hear weasel words like "no liability accepted" from a CEO like this we know that it is a big fat lie.
This is a shocking breach of ethical behaviour by a bankrupt business culture.
It is sophistry to pay a trivial amount like this voluntarily and that the ComCom claims it as a big win is also somewhat amusing.
Its a bit like a crim turning themselves in at the police station. Where there is smake - there is a very large fire and you can bet the real costs / benefits of such alarming mis - behaviour by large corporates is much larger.
In a statement, Telecom chief executive Paul Reynolds said his company accepted no liability, but “It is in everyone’s interests that we settle this regulatory issue prior to demerger."
Crikey, another "all's fair in love & war"!
Wait for it, how long before there's an xtra charge on your Telecom Account!
Go the AB's.
Post new comment or question
To share this article, click on a service below