What about Data only connections? What you will start to see shortly is the balance or Decline in 2degrees sign ups. Their data network is far less superior to XT. However data is not that huge yet; most people just want voice and text.

How about when their prepay customers get better deals than on account?

@G Sounds like a lot of disgruntled VF customers if you ask me.. why should they be so disgruntled?

Hi Hursh.saha - or whatever you stupid name is, Vodafone have dropped the $1 for Pre Pay customers calling them a long time ago - move on!

I work in Auckland City and live in Herne Bay. While driving from work to home, I can't use my mobile on VF network. Too unreliable. Also, I can't make any calls while at home. Third world rubbish.

I use to live in Herne Bay & have always had excellent coverage there & still do when I visit & I'm on Vodafone.

Making calls in the CBD whilst travelling to Herne Bay have never dropped for me - maybe your phone is faulty - this is not Vodafone's fault.

If you are going to lose customers (which you are going to do if you have a new entrant) then common sense says you expend resources retaining the high value/high margin ones and allowing the competition to take on some but not all of your lower value/lower margin ones.

You have to keep some on the basis they may end up moving up value tiers and you don't want your new entrant starting to get too many customers and thus economies of scale or being able to lever margin by matching your lowest price.

Vodafone has some "phat" personal and business customers tied down with iPhone deals on revenue per customer/month that 2 degrees can only have wet dreams about. Voda even reduced the subsidy on their plans recently but with the white iPhone and the v5 around the corner they can hang onto them and because some customers (and IT departments) don't want to have to deal with Androids/Google ones that are far from homogenous - and Blackberry addiction numbers are on a slide - I can't see those phat customers jumping ship.

Now if only someone would actually come up with a decent mobile data only plan with adequate coverage - then maybe I'd actually use mobile data rather than leave the SIM Card slot on my iPad 2 vacant.

G you are obciously on Vodafones payroll as no one in their right miond would be a vodafone fan boy.

I have used my vodafone mobile throughout both Auckland, Wellington and Christchurch and it has been an abysmal experience.

So you can pointifcate and defend the un-defendable but at the end of the day 26,000 other people had the same opinion of Vodafone as me and voted with their wallet and walked

No G, unfortunately it's not my phone, it's your network. My partners phone doesn't work at home and neither do any of our friends. You can just send and retrieve txts if you lean over the top balcony and wave the phone around. Not only is the an inconvenience, but it looks stupid.

Instead of spending a few hundred million dollars on that dog of a billing system a few years back, you shold of spent that money on a better network.

I'm going to terminate my contract.

3 years, haha.... Hold on 2degrees... Do you have to be locked in for those great rates?... I know the answer is NO. But just saying... Go XT or 2D!

Why dont you do us all a favour G, and JUMP OFF THE BRIDGE!

Vodafone has no customer service,
It"s that simple, soo many staff yet not a one
Is responsible for looking after it" s
Customers, who's the CEO in NZ,
He must be an ostrich,
Management 101, never assume your mid level management actualy give a damn,
More interested in walking around with silly
Prox cards around their necks like a bunch
Of Stupid geeky clones... Very sad.

Cripes..moan..moan..moan..get real all of you..what do you need a phone for? Communication of course as sometimes you can't yell loud or far enough to be heard so you pick up the phone..no network is perfect..you want top service and the best tech that goes with it..hello!! wakey wakey it all costs money?!
Me, I'm happy as the world ain't perfect nor am I according to many however..life goes on...Merry Xmas

Our business was persuaded to transfer it's contract to Voda a year ago on the promise that their network was as good if not better than Telecom's XT. The truth? Let me put it this way. The Fair Trading Act comes to mind because calls are dropped numerous times a day. And there are numerous known range blackout areas throughout the CBD, let alone outside of it. Just try getting onto the Southern Motorway from Nelson St. You will have hit two blackout areas before you even get to Gillies Ave. It is a deeply frustrating service. The business I'm with and everyone in it are counting down till the 2 years are over.

So much moaning lol...well i think none of the providers have 100% coverage in NZ...there will be customers from all telcos who are not happy with their coverage...at the end of the day its everyone's own choice who they want to be with...if you get a better 2deg service go with them, if you get a better voda service stick to them!! How hard is it to go with a provider who provides you best service instead of going around moaning and complaining...sounds like employees trying to bad mouth each others competitors...well goodluck with that and surely you should be expecting pay rise or bonus for this job well done :)

Well I don't work for Vodafone and my IP will show up as Vodafone or Telecom supplied depending on whether I post from my mobile or from home. Who cares?

I've always had good customer service from Vodafone and my reception has improved markedly since I got rid of my iPhone 3G. I won't go back to Telecom for my mobile as they have no credibility having let down their customers 3 times with poor network technology choices. 2 Degrees just don't have the data coverage to meet my needs. The only issue I have with Vodafone is how far their policy decisions lag behind their customer's needs. Despite this they are still be best network provider in the country by a long way IMO.

Yeah 2d use vodafones network so we know you're talking through your hat

Exactly - currently - 2 Degrees only have coverage in Auckland, Wellington, Christchurch & Queenstown.

Outside of these areas, 2 Degrees roams on the Vodafone Network.

2 Degrees is building their own network in other areas in New Zealand though however, but it will take a long time, before they have the same extensive coverage as Vodafone & Telecom.

I also understand that Huawei is paying for the 2 Degrees Network build, not 2 Degrees themselves, as 2 Degrees cannot afford it.

Nope, I do not work for any cell company, I have just had very bad experience with Vodafone . Their arrogance pushed me of the edge an number of years ago.

Seriously, if you dont like your provider move on to one who suits your needs... What a waste of time slagging them off... Bitter anyone....... Every company/industry has issues, all needs are different.. It would be fabulous if they could all be perfect and tailor make everything to suit you all but funnily enough no-one has a never ending pot of money to make that happen - do you? Perfection costs... Be reasonable and grow up...

Agree 110% ya pays peanuts ya gets monkeys!!

who is gonna pay for the 76.8 mil loss. u loosers

Do you have an IPhone, by any chance. If so, there is your problem. Their reception is rubbish. Mine, and my partner's do not work in areas where I used to receive OK coverage with previous handsets.
All that said, I still like the IPhone

Frankly, you should not be using your cell phone to make or accept calls on the motorway anywhere near the CBD - even witha handsfree kit. The traffic is too dense, and requires your full attention while driving. Just because you have a cell phone doesn't mean you have to using it all the time.

Add two more to Telecom. No not because of the mobile service. Try getting a credit from them when there's a problem with broadband and you can't access the internet for two days. We thought we had a contract for SERVICE. They don't even respond to email requests.