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Teco identifies 20,000 customers with compromised accounts.

Company sees light at the end of the tunnel; initiates password change programme. 

Carrier's horror run continues with some customers unable to send or receive messages. UPDATE 3pm: Telecom says the issue is resolved.

A spam filtering problem hits thousands, leading to two days of overloading and delays.

Telecom ISP Xtra's breaches of the Fair Trading Act have cost it $55,000.

In the Wellington District Court today Xtra (now called Telecom Broadband) was convicted on three charges of misrepresenting to complainants its pricing, conditions attached to its services, and its billing systems being approved by the Commerce Commission. It was fined $45,000 and ordered to pay $10,000 costs.

All were in situations from September 2005 to November 2006 where customers challenged the validity of Xtra’s charges or conditions