nbr.co.nz Online Help

Please find a selection of frequently asked questions to help you use the National Business Review website. If you can't find an answer to your question here please email it to us: customerservices@nbr.co.nz

Help Categories:

NBR 24/7 Subscriber content
Email Alerts
User account details

Questions about NBR 24/7 Subscriber  Content

How do I access the subscriber content from the NBR Daily Email Updates (i.e NBR Heads Up, NBR Last Call)

You first need to be logged in as a subscriber to The National Business Review 24/7 paid content service on the www.nbr.co.nz website. This will then enable you to access the subscriber content by using the links provided in the Daily NBR Emails.

I am having problems with logging in! I have paid my subscription and have entered my username and password, but I am unable to view subscriber content

Top three reasons:

  • You need to ensure that the email address you are using is the same one you subscribed with. If you need to verify this, please contact our Customer Services Team toll free for personal assistance (0800-843 627).
  • Have you forgotten your password? You can reset your password here:
  • If payment has not been made within in 6 weeks of subscribing, access to your NBR 24/7 paid content will be temporarily blocked until payment has been received. You will receive a reminder email 2 weeks before your access is blocked.

What is The National Business Review 24/7?  How is this different from The National Business Review paper?

“The National Business Review 24/7” is a standalone news service. Conventional news sites typically carry the content of their newspapers. NBR 24/7 is a totally separate news service to its sister medium, the weekly National Business Review and contains NONE of its editorial content. Instead, NBR 24/7 website has been designed to provide an up to the minute specialist business and finance news service on an hourly basis. The NBR paper on the other hand provides an in-depth wrap up and analysis of each week’s business events.

NRB 24/7’s massive business coverage ensures its site contains exclusive Subscriber Only news not available on other web sites.  It is NZ’s only paid subscription website and is modeled along the same lines as the Wall Street Journal.

I currently subscribe to The National Business Review paper – does this allow me access to The National Business Review 24/7 paid content?

No - The National Business Review 24/7 subscription is a separate news service to The National Business Review paper you are already receiving.

How do I subscribe to The National Business Review 24/7 paid content?

If you are an existing user of the NBR (you subscribe to emails or purchased a print subscription online) you should first log-in to the website and then go to the subscription form at https://www.nbr.co.nz/subscribe/web and enter the required fields. You will be sent an email confirmation once you have subscribed.

If you are unsure if you are already subscribed to the nbr.co.nz website it is easy to click on a 24/7 Subscriber only article and follow the signup promts, we will check your email address for you and take you through the steps to subscribe.

I receive the NBR Daily News Email updates. Do I automatically qualify for The National Business Review 24/7 paid content?

No. The NBR Daily Email updates alone does not automatically qualify you to view subscriber content of The National Business Review 24/7 paid content – you need to be a subscriber to The National Business Review 24/7 paid content news service.

Questions about Email alerts

How do I sign up to the free NBR email alerts?

Simply go to our email alert subscription page, enter your details and select the email alerts you are interested in

How do I unsubscribe?

The easiest way to unsubscribe is to simply click the "unsubscribe" link found at the bottom of every NBR email you receive, failing that you can email unsubscribe@nbr.co.nz and state which email alert you are unsubscribing from.

Questions about User account details

How do I update my personal details

To update any details (email address, contact details, email subscriptions) of your account simply log-in to the website and then click the 'Edit' tab on your user page. After you have made your changes ensure you press "submit"