KeallHauled

Chris Keall



Live blog: 2degrees' launch

2degrees newly-minted chief executive, Eric Hertz, does his first TV interview.

Look ma, no data cards: A punter checks out the nine handsets on 2degrees' Nokia-heavy instore display at Dick Smith (seven models are from Nokia, two from Samsung). Edge data is available for phones at 50 cents a megabyte. 3G data and data cards are promised "soon".

2degrees' marketing chief Larrie Moore (left) on-stage with chief executive Eric Hertz.

A visitor from Hawkes Bay likes what he hears. 2degrees' headline rates for its all-prepay plans are 44 cents/minute for voice calls (or 22 cents when calling another 2degrees customer) and 9 cents a txt.

12.33pm: With its restriction to Edge (which sits above 2G but below full-blooded 3G) at 240Kbit/s, 2degrees was never going to fly on any iPhone. And indeed it doesn't in this Geekzone test. Which is just as well. Wouldn't want to suck down data too quickly at 50 cents a megabyte ($500 a gigabyte). Obviously, this end of town is not 2degrees target market at present - but still, with Vodafone shovelling around 3GB of free data a month and Telecom 240MB free (both on contract), it's not a good look.

12.32pm: If you are in the pre-pay market, check out this price comparison table that's been stitched together by iPhonenewzealand.

12.25pm: Analysis: has 2degrees shot itself in the foot?

12.25pm: 2degrees' website is back online.

10.15am: No BlackBerry support. Boo.

10.13am: 2degrees' network will initially run on the 2100MHz band (also used by Vodafone in urban areas; the two share 900MHz for the bulk of their respective networks). Apple's iPhone runs on 2100MHz and 850MHz (the band used by Telecom nationwide).

9.59am: Data will be over Edge (a step up from GSM/GPRS but below full-blooded 3G) and at "around 240Kbit/s". 3G data is promised at a "confidential" time in the future. "Soon".

9.39am: 2degrees website is down. Bad look for a service company trying to prove its chops. Shop lifting alarm has just gone off instore. Hopefully these aren't omens.

9.34am: 2degrees clarifies: There is casual data, albeit at a nosebleed 50 cents a megabyte ($500 a gigabyte) but no data plans. Co. says most data users only want light usage (it better be at this price). With Vodafone thowing around its 3GB free promotion for iPhone users, Telecom offering them 240MB free a month (on a $79, two-year voice and txt contact), and Vodafone throwing around 100MB of data free on low-end plans, I'd thought the days of 50 cents a megabyte charges were behind us. A big disappointment.

9.27am: Formal part of the proceedings has wrapped up. All nine handsets (and, of course, no data cards) are on display here at Dick Smith. Line-up is pretty much as flagged yesterday, with three mid-range models added.

9.18am:  Roaming: In Australia it will cost $1.89 to make a call, and $1 to recive a call (the standard receiving rate for any country). In Asia and South Africa it will cost $3.39 to make a call; in the US, UK and Europe $4.30 and for the rest of the world a robust $7.39.

9.18am: International calls: 44 cents/minute for calls to 21 countries, including the US, UK and Australia, $1.44 cents/minute for others. Full plans are now on 2degreesmobile.co.nz.

International txts are 9 cents to 21 countries, and 20 cents to the rest.

Photo messages cost 50 cents to anywhere in the world.

9.17am: Why no post-paid. Hertz doesn't rule it out, but says right now must focus on where the market need is. Confirms 2degrees will open own stores down the track.

916am: Why no local zone calls? Again, coming.

9.15am: Hertz comes on. Data plans are coming. We want to keep it simple at first.

9.13am: Consumers have rated Nokia the best phone maker in the world, says Moore (see Nokia-heavy line up here). And you thought it was the iPhone.

9.12am: Free GST receipts; ability to monitor account online; no charge 24/7 support. Can pick 2degrees number or bring Telecom 027 or 021 number.

9.10am: Except: Top up $20, get 100 free txts. 22 cents for 2degrees to 2dgrees calls. 22 cents 2degrees to Telecom landlines - says is quarter Telcom and Vodafone rate.

9.09am: That's it, no other voice or txt charges. Moore says such rates aren't available on Telecom or Vodafone post-pay contracts, and that you'd have to spend $80 a month on Telecom to get the same rates.

9.08am: "Halving" rate of txt to 9 cents to anyone on any network.

9.07am: 2degrees "halving" pre-pay voice call rate to 44 cents. Telecom and Vodafone pre-pay rates are 89 cents a minute.

9.06am: Marketing boss Larrie Moore. NZ has some of lowest cellphone usage in the OECD world. Kiwis have told us they want change in pre-pay and post-pay.

8.28am: Hertz on RNZ: confirms voice and txt only at launch. Data plans to follow at unspecified time.

Keallhauled will be live-blogging. Meantime ... a quick recap:

New 2degrees chief executive Eric Hertz has almost literally parachuted in for the carrier’s low-key Auckland launch today (US native Mr Hertz arrives from Seattle; this is his first month with the company). The location: a new Dick Smith outlet down town. It promises to be a low-budget affair for the telco, which is keeping a tight rein on costs. But it will also be in keeping with 2degrees’ core message that people are more interested in cheaper calls than pyrotechnics or turbocharged data.

The word on the street is that 2degrees will announce 44 cents a minute calling and 9 cent txt, but all will be revealed shortly.

2DEGREES: VITAL STATISTICS

Headquarters: Newmarket, Auckland
Chief executive: Eric Hertz
Chairman: Bill Osborne
Founder: Tex Edwards (2000)
Former names: Eco-net; NZ Communications
Owners: Trilogy International Partners (US) - 52%; Communication Venture Partners (UK) - 26%; Hautaki Trust (provider of spectrum) - 20%. Balance held by private investors, including Tex Edwards’ KLR Hong Kong.
Investment so far: $250 million
Tax payer funding (via the Hautaki Trust): $10 million
Network: 2G/3G Own infrastructure in Auckland, Wellington, Christchurch and Queenstown; customers will roam - invisibly, to them - on Vodafone’s network outside those areas. Nationwide network build promised; no time table
Chin wag free sim card triallists: 50,000
Customer projection (ABN Amro Craigs): 100,000 first year (2% of market), 200,000 second year (more projections here)
Retail strategy: No company-owned or dedicated stores. Will sell sim cards and phones through partners including Noel Leeming, Bond & Bond, Dick Smith Electronics, Warehouse Stationery, Pak & Save, New World, Foodtown, Countdown, Woolworths, Shell, Mobil and BP. Direct retail presence promised by new chief executive Eric Hertz, down the track.
Accidental benefactor (Pinot Noir category): 2degrees.co.nz
 

RECENT COVERAGE

2degrees strikes home zone deal with Telecom Wholesale
Bang or whimper: analysts weigh 2degrees' market impact
Retain partners ruin 2degrees' big reveal
New 2degrees boss sees 500% market penetration
2degrees boss quits just ahead of launch
2degrees new majority owner speaks out
2degrees to launch without own retail stores
Telecom offers to halve MTR, but much slower that the ComCom wants
2degrees: co-location delays cost us $37 million
2degrees: that Commerce Commission warning letter in full

Comments

2Degrees

All that build-up for this? Disappointing. New Zealand telecommunications STILL sucks.

Nice!

While I was hoping to be able to switch my newly bought Vodafone iPhone 3GS to better rates with a 2degrees plan I didn't expect anything of that nature to be revealed just yet.
However 44c calls and 9c txts are the way to go! Data is obviously too expensive for iPhone users but I am still very very content that 2degrees will affect significant change to the better for all mobile customers in NZ.

Well done.

a 2 degree Paradigm Shift for NZ

Being snapped by the media at a launch event isn't all bad, espcially when it's a David and Goliath story of Kiwis taking on the world.

I am ecstatic, but that's just my way of saying to the papparazzi - get out of my way, I have some calls to make (tomorrow)!

[I'm not sure if country-of-origin matters beyond the realm of barking politicians, but for the record 2degrees is majority-owned by US company Trilogy International Partners (http://tinyurl.com/nbrownership) and Vodafone is a UK-listed company. Telecom - our love it or hate it Goliath - is the home-grown one. I agree that Rhys Darby is an upstanding New Zilinder. - CK]

what about the data?

50c/MB? Holy cow that's unbelievable! So for 6 gig I can pay $3000?

Amazing. What value. What huzzpah.

It's no wonder Bill McB buggered off. After all the hype about Singapore style prices it turns out he was laughing all the way to the bank.

and what's this pay by the minute rubbish? Nobody charges minute plus minute. Absurd.

D- - fail. Missed the point entirely.

2degrees

Living within 20kms by road from Auckland CBD and unable to obtain a broadband connection due to Telecom's failure to update equipment (due 2011),and in a so called "black spot" for Vodafone's 3G wireless system, it's disappointing to see that the long awaited 2degees doesn't really offer much for people in this predicament. In today's environment the overall package could be much better, eg combined landline/mobile option with one number, high speed broadband by any method and of course cheaper charges where applicable. It seem we might yet have a long wait to catch up with the wider world.

Awesome

Well done 2Degrees

Nice prices for calling and texting, better than the MVNOs

Website and spelling

When checking their coverage - http://www.2degreesmobile.co.nz/coverage - How do you spell Whangarei, not Whanagrei? and click on Southland...??? hmm
"We can’t guarantee that you'll get perfect coverage all the time", no but you could employ a spell checker perhaps?? :-)

22 cents a minute calling within network - fantastic!

well done 2degrees! you can't get 22c cents calling on net with Telecom or Vodafone, not even on post pay!

great rates 2degrees!

How can Vodafone justify 89 cents a minute on pre-pay? That's appalling. I'm not big into texting, I just want cheaper calls, so I'm definitely going to try the 44 cents on 2degrees

nine cents a text?

So for $10 I get 111 TXTs?

On Telecom I get 2000.

Fail.

bugger your 2 year contracts Telecom/Vodafone

That's the best part of what 2degrees said today - no contracts to get that value. Why do the other tie you in so much?

You aren't taking into

You aren't taking into account the free texts that you do get when you top up! And if you are spending 500 texts a month, then I don't think you are the target audience 2Deg appears to be after. If you are only spending 200-250 why not move, then you get cheaper calling as well. And 9c to international numbers - that's FANTASTIC

I'm sold

this is nt cheaper at

this is nt cheaper at all..it just offers another alternative...its not good for heavy txters or heavy talkers. the best i can get with this deal is 90 min of talk time max and 100 txts..do they expect me to call my best mate for just 3 min a day..cmooooooon .

yea

bt 90 min isnt much either ..im a heavy talker..and i would be better of with a pricing plan .

89 cents a call: shame on you Vodafone!

enough said Vodafone, you big rip off!

texts

$20=100texts free, plus $10 for another 111texts
=211 texts, definately not after the teen market, but agree it will work out great for constant callers.

Great Start - Hope there is more to come

They still need to make some $$ back for there investment and to cover the cost of using VF network outside of there small area.
Cant wait to see what VF and TNZ do in response as $0.89-1.29 vs 0.44 or 0.22 is a huge difference.

I'm staying with Black & White

Have just done a comparison on my last B&W bill and based on last months texting & calls 2 degrees comes out a whole 82c cheaper for the month. At least with B&W I don't have the hassle of having to stop and top up!

Telecom....

RE: Comment above - "Telecom - our love it or hate it Goliath - is the home-grown one. I agree that Rhys Darby is an upstanding New Zilinder. - CK"

Telecom NZ has a LARGE Foreign Owndership - I understand over 40%.

Telecom ...

Lots of overseas investors own shares in Telecom, just as New Zealanders can buy shares in any listed telco in almost any developed country that takes their fancy.

However, Telecom has New Zealand management, and has had specific laws and regulations built around it (such as the Telecommunications Service Obligation - the old Kiwi Share) and the Telecommunications Act.

For example, under the TSO, any single investor needs government approval to buy a 10% or greater stake in Telecom, and at least 50% of Telecom directors must be NZ citizens. And Telecom must provide a $42/month - sorry, free - unlimited local calling plan to every household and, with the help of funding from rivals, serve "commercially non-viable customers" in rural areas with local calling and dial-up (wahoo!) internet.

These rules are more about politicians playing to the crowd than sensible investment strategy but, still, there they are.

http://www.nbr.co.nz/article/joyce-no-plan-axe-free-calls-or-throw-telec...

text alerts

Has anyone else had problems signing a 2degrees number up for sms alerts?

2 degrees blowouts

Website sections offlined from 10am 5 Aug due to massive security bug. Site users able to access other customers profiles; system not compliant with Apple Mac os x; text took 15 mins to be delivered;

[http://www.nbr.co.nz/article/2degrees-disables-sections-website-after-customer-details-leak-107017 - CK]

duh.its okay coz that

duh.its okay coz that applies to all networks..if u have lots of friends in different networks it is cheaper. especially if you would like to txt the 21 other countries they mentioned..come on..on vodafone it costs u 30c to txt in other countries..think dude!

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