XT fanboys need to dial down expectations

A scene from Telecom's XT launch at last night. A dollop of XT's $574 million budget went on a specular series of lightening effects, which will be projected on to Auckland's Town Hall over the next four nights. The display was greated by Mike Mizrahi. Check out your correspondent's am-cam video below, too, which is dodgier than the official effort – also below – but captures the rocket effect, which was very boss.
Real-life pre-launch tests have found XT hitting capable speed, if not perhaps those implied by the Richard Hammond rockets-and-race car imagery. And at current mobile data pricing, your bank manager won’t want you to download too many songs at 13-seconds a pop, regardless.
Geekzone’s Maurcio Freitas hit 3.28Mbit/s download speed after connecting his AT&T Pantec handset to his laptop (and 0.27Mbit/s) upload.
Earlier, Computerworld’s Juha Saarinen managed 3.6Mbit/s.
Our power geeks had to connect to a network that’s still being tweaked ahead of its May 29 launch, with some transmitters down at times as filters are installed under Telecom’s High Court settlement with Vodafone.
But that’s balanced by the fact mssrs Freitas and Saarinen are among only a handful of users on XT as this point; the cellular equivalent of being able to zoom up a new motorway before the ribbon’s cut.
Although, on paper, Telecom’s new network is capable of hitting up to 14Mbit/s, it will be launched with cellphones and data cards that max out at 7Mbit/s.
You can then divide that figure again, because 7Mbit/s is a theoretical maximum only. Vagaries like how close you are to the nearest cell tower, the number of customers connecting via said cell tower, available backhaul, immediate geographical obstacles and the weather conspire to lower the average speed.
A spokeswoman for Telecom said XT users should count on an average of around 3Mbit/s.
In other words, roughly the same speed as Vodafone 3G, and about three times faster than Telecom’s sunsetting CDMA network. That’s no mean achievement, though NBR worries if all the Richard Hammond race car ads aren’t setting user expectations a teeny bit - OK, lot - too high.
Speeding tickets
At XT’s ghost launch last night (more here), Paul Reynolds repeated his frequent quip that the new 3G network will let you download a song in about 13 seconds.
That means you could download about five songs – roughly 15MB – a minute. (And for song, you could substitute a small PowerPoint, or a large spreadsheet, or video).
Within an hour, you would have reached the 1GB cap of Telecom’s most generous monthly mobile data plan, which costs $60 a month, with $10 for another 1GB (Vodafone’s 3G plans hit a similar price point).
Ouch.
Dr Reynolds says XT will get a turbocharge by Christmas, taking its theoretical top speed up another gear, to 21Mbit/s. Vodafone has its own 21Mbit/s (aka HSPA+ or HSPA Extend) upgrade in the works.
That’ll will be fanstastic ... providing some 21Mbit/s hardware arrives (XT is launching at 7Mbit/s, rather than its theoretical ceiling of 14Mbit/s purely because no phones today can handle that bandwidth) and, more importantly, mobile data pricing is turned on its head.

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Comments and questions47
because Qualcomm isn't making any 14.4 chipsets. The entire world is moving from 7 to 21 (except Telecom of course, which is moving from 1 to 7 to 21).
So Telecom's much vaunted speed advantage won't amount to anything in the short term because nobody can use it.
What speed will Two Degrees operate at? Is it 3G at all?
Telecom will run 14.4Mbps at launch
To mobilespeedtest.com with a default 512kb file generated a 1.8Mpbs speed.
Non-cached browser. I have yet to find out the handset though.....
Still it was almost double what my VOD handset displays.
it was a Blackberry Bold.
HSDPA capable @ 3.6Mpbs.
Two Degrees has said it will launch with a mix of W-CDMA 3G and 2G towers (2G so its easier for Vodafone customers on 2G to bring their own phone across).
Theoretical top speed will be the same as Telecom or Vodafone's; that is, 7Mbit/s.
Chief executive Mike Reynolds said Two Degrees (formerly NZ Comms) will "match" Telecom and Vodafone's upgrades, but he didn't say when, or mention any specific speed.
There are other factors that are likely to also figure here - time of day (which impacts on the network loading)
I'd also guess that there are still a lot of CDMA users taking capacity at the core)
Then theres issues such as network bottlenecks too - IN metro Auckland Telecom and Vodafone use a lot of fibre for connecting their cellsites back to their network cores. Get ouside Auckland (yes life does exist beyond the bombay hills)and then speed results will vary again.
Lastly there's also spectrum support - if your vodafone device doesnt support 900Mhz UMTS you're stuck with 2G in the regions. XT uses 850 across the board and wont have this issue
Surely Telecom will launch new data plans, so your comparison of downloading songs, on CDMA data caps, is completely worthless?? Feels like you're clutching at straws here.
Telecom will have new data plans, but nothing has been revealed yet.
The question is whether pricing will be tweaked around the edges, or radically revised in acknowledgment that mobile bandwidth is heading for parity with landlines.
Talking to NBR about XT's roaming plans, Telecom head of retail Alan Gourdie chose to emphasis that there would be be more transparency.
Agree with S - since XT will have new data plans, which haven't been released yet, it is misleading to the extreme to base the cost of downloading songs it on the current CDMA plans.
Although you proved you weren't a TOTAL Voda fanboy by then saying it was the same as their data plan.
Still - tabloid journalism at its finest.
All of the cars I get into lately with bank expanders have trouble picking up certain frequencies.. is this because of XT?
All of the cars I get into lately with bank expanders have trouble picking up certain frequencies.. is this because of XT?
Dunno. Try issuing an injunction against Telecom and force them to put filters into all the cars you've been in lately!
Who cares what their launch lineup of phones is going to be?
Give it 6-12 months for them to work out their plan pricing, their phone lineup and the kinds of products they want to be selling (XT-based broadband for the home, for example).
Also speeds on NextG didn't slow down very much after launch and the network saturation which was also hypothesized, never actually happened.
Chris, thanks for your response. You acknowledge that we don't know what the plans will be yet..... so why try and argue your point with worthless trivia? This combined with your iPhone article, you're trying to bag a network that will be good for us. You're not doing yourself any favours!! Seems like others agree with me here.
why stop at band expanders? surely coffee makers, cays dogs and even global warming is all XTs fault - come on folks lets get real here, I mean straws, clutching, vodafone and injunctions??? Need I say more????
Is this really acceptable English in your opening paragraph?
Embarrassing spell stuff Chris made for us guys.
"lightening effects" - rise up, rise up
"display was greated" - is that like greeted or created?
"if not perhaps that implied" this is horrific! I quitting now time
At the end of the day a cell phone is only a phone - there are far more important things in the world to care about than worrying about whether you can download music or pics. If downloading music and pics concerns you then I suggest you may need to start asking yourself meaningful Qs like 'Do I really have a life'
Vodafone or Telecom XT - Couldnt really care less!!!
A Vodafone employee completed some speed tests in Pukekohe in March 2009, on a cellsite that appeared to have been *temporarily unlocked - in terms of having the ability to achieve upto 7.2Mbit speeds* & the below link shows the kind of speeds he obtained, which are very impressive & better than Telecom's XT Network:
http://forum.vodafone.co.nz/index.php?showtopic=1859&st=0
One of the speed tests above reached 6.64Mbit down & 0.33Mbit up - which is awesome speed for a mobile network.
I'm certain that the XT Network speeds posted on Computerworld & Geekzone & the speeds that the Vodafone employee obtained on the Vodafone Network - would both have been done when very few people were accessing the respective cell sites.
Either way, I believe both Telecom & Vodafone will will be providing much faster speeds, with better value Data Plans, very, very soon, which can only be viewed as a win for the consumer. :-)
I have an iPhone I have been switching between the Vodafone and XT networks (yes, it works fine, just requiring the APN to be updated).
I have run the speedtest application on both networks in several locations.
On average XT download capacity is approximately 2000Kbps.
The absolute max I got for Vodafone was 133Kbps!
Also, I haven't had a call disconnected on XT yet. About 50% of my iphone calls on Vodafone get disconnected abnormally.
I rushed out and donated my firstborn and left kidney to pay Vodafones obscene prices for the iPhone and have felt ripped off ever since
I spend 80% of my day on 2G (try using safari on GPRS and you learn patience) and in the rare moments when I get 3G it is only marginally faster than 2G
I've found this in all major NZ cities whilst travelling outsuide of the big cities and towns things get even worse...
If XT can speed things up then I am so there!
you just need to force your iPhone to 3g only, then you will be fine. My iPhone is 3g only now on Vodafone. No more GPRS. Go to geekzone iphone forum for more advice. My iPhone only connect to hsdpa with download max 1.2mb, upload max 350kb. iPhone has hardware problem with its antenna, so it can't get a strong 3g signal and falls back to 2g. Unless you force it to 3g only, you iPhone won't pick up much 3g signal from Voda. Xt is a different story.
Well as XT has been built to 14.4mbs you will be able to use such speeds, if your hadnset permits. DONT FORGET !!!! XT is also launching W2100 UMTS as a DATA ONLY solution in all the main centres.
So not only will you get 97% coverage nationwide, but you will get dedicated data only coverage at lcoations of greater population. Not just Auckland, Wllington, Christchurch, but also Dunedin, Hamilton, Queenstown, Napier etc.....
Using my XT USB modem I average 3.4Mbps during the day and about 6.2Mbps in the evenings. I dont get Voda reception at work or at home
1. Poor gramma thru whole article
2. XT pricing plan hasnt launghed yet.
3. You help vodafone to dominate the NZ, wot brings to yourself?
4. Did ur family killed by telecom be4? Why u hate telecom that much? How much vodafone pays u? lol
And think iPhone User, you will have 97% national coverage also on XT. The iPhone on 850 and 2100 is exactly the XT network.
The current 3G iPhone has a MAX speed of 3.6Mbit - in most places you will lucky to get half of this speed.
Don't forget that a new 3G iPhone is coming out very soon - which is bound to support 900Mhz UMTS - thereby working far better speed wise on the Vodafone Network.
@ annonymous - "The absolute max I got for Vodafone was 133Kbps!"
That sounds strange - you should be getting much better speeds in the city / towns than that. Where do you live roughly - do you have the latest firmware installed?
Where do you live?
Have you tried using a phone that supports Vodafone's new Extended 3G - 900Mhz UMTS Network? I have found that coverage is significantly better - in fact every 2G vodafone site - will be 3G by May 31st this year.
http://www.vodafone.co.nz/about/media-centre/2009-media-releases/3g-coverage-for-all-new-zealanders.jsp
Seriously Chris, could you be any bigger fan boy of Vfone? I've been reading your articles of late, and there is an obvious bias. Now I know it's an opinion piece (is it?) but seriously, where is the excellent reporting NBR is widely known and respected for?
Unfortunately that wont be the case and you'll find that the need to support 2G (for the bulk of our customers) over 900Mhz will limit the extent of extended 3G over 900Mhz at least in cities where there isnt as much spectrum capacity
@ Annon - "Unfortunately that wont be the case and you'll find that the need to support 2G (for the bulk of our customers) over 900Mhz will limit the extent of extended 3G over 900Mhz at least in cities where there isnt as much spectrum capacity"
I'm not sure what you mean by the above post??
900Mhz UMTS - Extended 3G (used in rural areas) - will be available at all current Vodafone 2G sites by May 31 this year - providing "3G coverage to 97% of the places New Zealanders live work and play".
2100Mhz UMTS is utilised in cities & towns for extra capacity.
we have lots of 2100mhz spectrum in cities once we migrate subscribers off 2G GSM and can free up spectrum we will be able to offer 3G over 900...
As I said in my article, XT has not been launched yet, but I hope Telecom sees the need to totally revisit mobile data pricing, not just tweak it. Vodafone also needs to totall reset its mobile data pricing, as I've written before.
No one's doing Telecom - or Vodafone or Two Degrees/NZ Comms - any favours if they write a rah-rah article that sets customer expectations too high.
Look whose talking.......
"Your Piece of sh*t is worthless
1. Poor gramma thru whole article
2. XT pricing plan hasnt launghed yet.
3. You help vodafone to dominate the NZ, wot brings to yourself?
4. Did ur family killed by telecom be4? Why u hate telecom that much? How much vodafone pays u? lol"
I have had a Vodafone 3G iPhone for 9 months. I have never experienced 3Mbps. In fact, I struggle to maintain a 3G connection even in the city. Best I have ever got using Speedtest.net is 300kbps. (90% slower than the speed mentioned in your article). You should check with real life users - don't believe the Vodafone marketing.
@ Unhappy Voda 3G Customer. Are you sure there isnt something wrong with your iphone. I had an iphone for 6 months and used to get good speeds on it and didnt have any trouble maintaining a 3G connection. I have about 5 other friends that have had a similiar experience with their iphone. So real life users do get a good experience on Vodafone, just unfortunately not out in rural areas, which is why I went for the Nokia 5800.
Wow, the fanboys, particularly Telecom one are really out in force. Personally I wish Telecom good luck. Past history has shown though things are not going to get much better for the consumer. Both networks are more interested in making high profits by keeping charges high rather then by increasing usage by keeping charges low. I'm sure Telecom will have some nice new data plans but anyone who expects them to be super cheap is seriously mistaken.
Personally, my hopes are more set on NZ Comms. Neither Vodafone nor XT/Telecom have shown any real propensity to actually bring prices down particularly at the low end/casual user rate of the market. For example Vodafone's 1 dollar for 10mb isn't too bad but still way too high for someone who just wants to check out a website to verify something etc. If they had made it 10 cents for 1mb perhaps. Similarly 1000 texts for $10 isn't too bad, but what about if you don't actually want to send anywhere near that many? Why not bring texts down to a more reasonable price. And then there's the price of international texts... (Of course perhaps this is one reason why neither network wants to provide a decent low usage option. Suddenly people may start to look at using a web or application service that provides texts at 1/4 or less of the cost).
Indeed I wonder if Telecom's XT is going to have anything for the casual user initially. Despite what some people seem to believe, Telecom's network is not GSM. It is UMTS (sometimes called 3GSM) the 3G replacement for GSM. You cannot use GSM handsets on the Telecom network. You can use some UMTS handsets although the vast majority of those currently available don't support the frequency band used by Telecom (the iPhone 3G is one that does). Many of the low cost GSM handsets lack 3G anyway. This is significant because it means that Telecom won't have anywhere near as much choice as Vodafone have for handsets particularly at the low end of the market.
(And the parallel importers can't help.) A look at Telstra's NextG network will give people an idea of what to expect (do bear in mind that Telstra does have a GSM network so make sure the phone actually supports Telstra's 3G). Of course it's possible to build low cost ones, particularly if you exclude GSM (but that would have serious implications for roaming and Telecom lacks the size to have a big say here) and in 3-5 years this isn't going to be an issue but at the current time I would expect the phones available in the low end of the market to be limited for Telecom. The one advantage is you will have 3G speeds (since with Vodafone often the low end phones are not 3G).
So yeah from my POV Telecom's XT doesn't seem that interesting. My phone recently broke so I'm waiting for Telecom's real launch to see what they bring to the market but my hopes aren't high. NZ Communications still seems our best hope. The question is, will NZ Communications actually make a difference? Are they really interested in fighting the duopoly or just in joining them? And can they? Or is the price they're paying Vodafone for domestic roaming too much?
From my experience and that relayed to me by friends - vodaphone's coverage has typically been very patchy as far as data goes.
On average slower than Telecom's current 2G data network - according to a couple newspaper articles I read.
At least until some months ago I understand there was no 3G coverage in Christchurch?
This is one of the world's largest corporations - which makes more money than all of New Zealand.
And they haven't spent half the money Telecom has.
Telecom may not be perfect. But they seem to be putting their money where their mouth is - not agitating for favours and government intervention...
900Mhz UMTS - Extended 3G (used in rural areas) - will be available at all current Vodafone 2G sites by May 31 this year - providing "3G coverage to 97% of the places New Zealanders live work and play".
2100Mhz UMTS is utilised in cities & towns for extra capacity.
---------
I think what he/she's saying is that Vodafone's capacity for their 900mhz 3G is limited since their already using most of the spectrum for their GSM network so they don't have much available. This first statement is partially true although how significant the capacity issue is I don't know.
Wow, the fanboys, particularly Telecom one are really out in force. Personally I wish Telecom good luck. Past history has shown though things are not going to get much better for the consumer. Both networks are more interested in making high profits by keeping charges high rather then by increasing usage by keeping charges low. I'm sure Telecom will have some nice new data plans but anyone who expects them to be super cheap is seriously mistaken.
Personally, my hopes are more set on NZ Comms. Neither Vodafone nor XT/Telecom have shown any real propensity to actually bring prices down particularly at the low end/casual user rate of the market. For example Vodafone's 1 dollar for 10mb isn't too bad but still way too high for someone who just wants to check out a website to verify something etc. If they had made it 10 cents for 1mb perhaps. Similarly 1000 texts for $10 isn't too bad, but what about if you don't actually want to send anywhere near that many? Why not bring texts down to a more reasonable price. And then there's the price of international texts... (Of course perhaps this is one reason why neither network wants to provide a decent low usage option. Suddenly people may start to look at using a web or application service that provides texts at 1/4 or less of the cost).
Indeed I wonder if Telecom's XT is going to have anything for the casual user initially. Despite what some people seem to believe, Telecom's network is not GSM. It is UMTS (sometimes called 3GSM) the 3G replacement for GSM. You cannot use GSM handsets on the Telecom network. You can use some UMTS handsets although the vast majority of those currently available don't support the frequency band used by Telecom (the iPhone 3G is one that does). Many of the low cost GSM handsets lack 3G anyway. This is significant because it means that Telecom won't have anywhere near as much choice as Vodafone have for handsets particularly at the low end of the market.
(And the parallel importers can't help.) A look at Telstra's NextG network will give people an idea of what to expect (do bear in mind that Telstra does have a GSM network so make sure the phone actually supports Telstra's 3G). Of course it's possible to build low cost ones, particularly if you exclude GSM (but that would have serious implications for roaming and Telecom lacks the size to have a big say here) and in 3-5 years this isn't going to be an issue but at the current time I would expect the phones available in the low end of the market to be limited for Telecom. The one advantage is you will have 3G speeds (since with Vodafone often the low end phones are not 3G).
So yeah from my POV Telecom's XT doesn't seem that interesting. My phone recently broke so I'm waiting for Telecom's real launch to see what they bring to the market but my hopes aren't high. NZ Communications still seems our best hope. The question is, will NZ Communications actually make a difference? Are they really interested in fighting the duopoly or just in joining them? And can they? Or is the price they're paying Vodafone for domestic roaming (plus interconnection charges) too much?
my iPhone performs like an absolute dog on Vodafones network (I work in central Auckland, live in the west) and the near endless and continuous switching from 2G to 3G at my workplace kills its battery realy quickly. When attempting to run a speed test while wondering around the CBD today I was only able to get 3G in a select few locations and the speed was so slow that I couldnt complete the speed test. At home I cant even get 3G so are stuck on GSM which just didnt work in any practical sense for checking email etc. The really annoying thing was that when I holidayed in the USA I was getting pretty speedy 3G speeds in most cities.
Does anyone else get dropped calls all the time?
@ Nil Einne - I think you will find that Vodafone have plenty of capacity for 900Mhz UMTS, as if Vodafone would invest millions in their 900Mhz UMTS - 3G Extended Rural Network if they didn't have enough capacity - what a crazy assumption, this is not based on any fact at all.
@ Kai
Honestly, where do you get your information from? Because it's totally incorrect. Do you just type any old nonsense & make it up as you go along?
Vodafone have had 3G in Christchurch CBD since 2005, it was one of the first of 19 CBD's to receive 3G services from Vodafone. Whilst there maybe areas where you can't get 3G all the time - that is the nature of Mobile Networks - there will always be areas where you can't get coverage & this also applies to Telecom.
Stated by Kai - "And they haven't spent half the money Telecom has.
" - Again, what a load of rubbish!
Also, they are currently spending more money on their 3G investment to bring their total investment in 3G services to $500Million - of which includes increasing their 3G coverage to "97% of the places New Zealanders live work and play by 31 May 2009".
View this link:
http://www.vodafone.co.nz/about/media-centre/2009-media-releases/3g-coverage-for-all-new-zealanders.jsp
Taken from link above: "We've invested nearly $3 billion in New Zealand, continually improving and extending our network through a progression of technology evolutions."
Seriously - if you are going to make brash statements, which are not based on fact - then don't bother.
Paul Brislen said you have invested only $1.4 billion a month ago and Vfone only paid just over $750 million when they bought the business off Bellsouth. My all the Vfone drones are out in force tonight.
Re '3G in Christchurch', please note the '?' at the end.
For the rest, it is absolutely fact that Vodaphone has invested vastly less in New Zealand than Telecom.
That doesn't need to be a point for anger and argument - I just feel it's important.
From what I have seen Chris you don't know much about much.
As for over hyping the network capabilities, I agree though. Still going to be a service dependant on external factors. Another thing to noteis that when VP upgrades it's network to 3g, in order to compete with XT's coverage it's going to need to increase in power significantly, possibly bringing it's own poor upgrade choices previously further into public view as "spurious" transmissions will possibly interfere with the XT and 2degrees networks.
Vodafone have not made a "poor upgrade choice" at all. Vodafone typically follow what European & other Networks do, Telecom follows what American Networks do & I can assure you Vodafone have made a very good choice.
I suggest you read this statement:
http://3g.co.uk/PR/April2009/UMTS_is_Gaining_3G_Mass_Market_Adoption.html
We do have 900Mhz spectrum available for 3G in rural/regional locations because most towns etc are serviced by either a single or a small number of base stations.
In the bigger cities however there is more congestion and the cities are also where we have the bulk of our GSM (2G) customers. So we have to carefully balance the customer experience against demand for 3G coverage against the large numbers of GSM customers. Supplying rock solid 3G coverage will impact on GSM customers and supplying solid GSM will impact on 3G coverage.
@ Kai - where is your proof?
At least I have provided evidence.
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