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Facebook NZ sales rep hit by fake follower controversy

Facebook Australia-New Zealand account manager Adnan Khan has reset his Twitter account amid a fake follower controversy.

Mr Khan – who had more than 28,000 followers – gave no reason for the reset (he now has 20 following), and Facebook ANZ’s usually accessible policy manager did not immediately respond to an NBR ONLINE request for comment yesterday afternoon.

However, hiss account has been changed to protected mode, indicating some degree of sheepishness.

Rumbles hit the public relations scene on Friday. Independent PR contractor Julie Landry told NBR Twitter was “going wild” as people used the Status People site to check various social media gurus’ accounts for fake followers.

In fact, various name social media names, such as John Lai (8%) and Justin Flitter (6%) and Vaughn Davis (2%) scored low fake counts, despite their large numbers of followers – and big accounts will always attract bots (all had a degree of inactives, but I don't see that as necessarily negative. Many genuine people actively follow Twitter without posting much themselves). 

But one apparent offender stood out.

And yesterday Computerworld used Status People to reveal 94% of Facebook account manager Khan’s followers were fake.

ABOVE: How Khan's Twitter profile looked yesterday. He's since dropped the reference to his employer. His LinkedIn profile is here.

Beyond ethical considerations, buying followers violates Twitter’s terms and conditions.

And Khan's case does raise questions. While the likes of Lai and Flitter have built their followings over years, tech writer Juha Saarinen said on Twitter that Khan’s follower count suddenly leapt from around 1800 to around 30,000 on July 23.

This morning Saarinen told NBR he used Twittercounter.com to get a historic read on Khan's followers - since Khan's account is now protected, it can no longer be scanned through the service. 

$15 for 1000 followers
This controversy has been brewing since PR blogger Bill Rundle detailed an experiment in which he discovered how easy it was to buy fake Twitter followers (for $12.50 per 1000).

And there was also lots of grumbles after I ranked the most popular MPs on Twitter – and various commenters and opposition MPs pointed out many of the prime minister’s followers look like bots.

Rundle said his The Corporate Lunchbox Twitter account was stuck on 30 followers, despite following everyone on the Auckland food scene.

But after he bought 2000 followers, he gained instantly credibility and @CorpLunchbox started to get followed back (now shed of its bought shell accounts, it has 174 followers)

It only took a quick glance to realise Rundle’s new recruits, bought from buyrealfollowers.com, were obviously bots, with a handful of meaningless posts each and no real followers.

But most people don’t even give it a quick glance, they simply assume lots of followers equates to gravitas.

In case you were wondering...
At this point, ego demands I point out yours truly has a low fake follower count (and I was disappointed it was 2%, I like to think of myself as meticulous about weeding out bots - and I do get a lot who try to cling on, unsolicited.) 

And it does irk me that many of follower-checking services scream about  “inactives”; many genuine people tend to lurk most of the time rather than actively post. And like most such services, no one knows anything about Status People, bar the fact its UK-based website seems legit). @theNBR, which I moderate, is also pretty clean.

I disagree with Rundle that a disproportionate number of Followers to Followed is an indicator of fake followers. A well-known person might not find it possible to follow everyone back.

Or a less light my simply be following a lot of people through lists, whose member numbers don't show up in a Twitter Following count (and in terms of actually keeping tabs on my followers, I only use a couple of personal and lists to keep active tabs on a few people. That, plus key word alerts, is the practical path once your follower numbers swell).

It’s also worth noting that fake followers don’t imply fraud per se.

John Key has a reasonable number of fakes according to Status People (although even allowing for that his straightforward Twitter stream is still the most followed of any NZ politician by some distance).

I think that’s simply a reflection of the fact any sizeable account attracts a lot of bots, and the team running the PM’s account haven’t got around to weeding them out.

And, of course, Key is not pitching himself as a social media guru.

For Facebook’s Khan, working at the sharp end of the social media scene, it’s not looking so good.


If you're a real human, then by all means:

and


The humans are dead
I was reading a story on Forbes' website which, like many of its earnings preview briefs, created by Narrative Science (not a very good story by the way, given its lack weighting for seasonality factors, and the dominant narrative in Activision's share price story at the moment – whether Vivendi can offload its 60% stake).

Such automatic story generators raise the delicious possibility that a story can be created by software, then read by a bot who gets served an Ad Word by Google.

No humans required.

Except, that is, the chump who paid for the Google ad.

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Comments and questions
24

Fake 3% Inactive 11% Good 86%

Internet wasters/scammers believe that ethics don't matter in cloud (cuckoo) land .
Have I got news for them, and it is all bad.
As the thugs found out in the wild west.
Just a darned shame that we've outlawed hanging.

"And that was John Morrison reporting live from cuckoo (cloud) land."

I hadn't logged into Twitter for most of yesterday and when I did, what was I faced with but a plethora of Status People stats. Honestly, it was like what I imagine a men's locker room to be - standing around, flopping out their, ahem, stats, and trying to prove who is (bigger) better.

I hate to break it to you all, but why does it matter how many 'fake' or 'inactive' followers you have? Unless you're trying to sell your 140 characters and basing it off your followers, who is it hurting? We're all subject to spam and Britany sexbots, its the nature of the beast.

As for this which hunt against Adnan - leave the poor man alone. He is good at what he does at Facebook and I haven't witnessed him touting himself as a Twitter or (for that matter a) Social Media Guru. This might actually have been out of his control and I would hold any comment if I was in his situation too.

I agree with Rundle that people use follower count as a de facto credibility rating - so they need to be aware the figure could be bogus.

If someone works for a social media company, especially in the area of sales, then I expect them to be up-front about followers.

More so since Facebook's had its own fake follower controversy recently via the BBC (see link in story above).

Also, where do you find the Britney sexbots?

Oh, Chris, the sexbots find you!

If people are naive enough to believe 'follower' numbers wholeheartedly and don't do their own due diligence, actually reading what the people they follow/intend to follow have to say, then more fool them. You can't protect against ignorance, why try?

I just think there are 2 sides to this story and Adnan has every right to take his time in reply, if he decides to reply at all. Perhaps, as Adnan does work in sales for a social media company, it might not be entirely up to him as to whether or not to comment at present.

He's been given the opportunity to reply, so look forward to hearing his side of the story if he decides to give it.

I don't think there's much in it for him to reply. Looks like a lose-lose to me :)

@Monica this doesn't read like a witchhunt, just reads like another story covering another day in ad-land...unremarkable people deeply desiring to be remarkable

@seeby seems to have bought the same service as Khan?

digital 'gurus' these days...oh i don't know

"Credibility count on Facebookt" You have to be joking Mr Keall.
That has to be a contradictory term surely?
May I suggest that it can be safely assumed that anybody who needs facebook is automatically without credibility?

Monica, given Adnan's position at Facebook, a social media company, I think Chris is entirely right to write a story about the strange things taking place on Mr Khan's account with Twitter, a competing social media company.

Chris can write whatever he likes, the reason for my comment is that this 'story' across Computerworld, NBR and Stoppress reads (to me) like a personal attack and a witch hunt. Just my opinion.

I think that in order to have a fair and even-handed piece of journalism, perhaps 2 sides of the story might be worth waiting for.

At any rate, I'm looking into Status People myself as I am very curious about what information it is providing. I do think, that as a community, us Twitter users are very quick to jump on a bandwagon and not ask any questions. There is a lot of value in questioning information which is handed to us on a platter, whether it from a news media or 'some app' which you can connect to your account.

There are people making a good business out of selling followers, although some of them do find ways of getting 'real' followers, even though they may not be genuinely interested in the people they are following.

The owner of an organisation who makes money out of getting followers for movie stars, music stars etc said that they are able to increase the value of their contracts if they have huge numbers of social media followers, would be interesting to see if that changes with tools like Status People. Pleased to see that I only have 2% fake followers:)

Someone sent me your article Chris and said to check our scores. They believed that with 7,324 followers we must have a lot of fake followers. So I checked. Our score:

Fake: 0%
Inactive: 4%
Good: 96%

Nice to have genuine love :). Cheers, Will

So how many of Facebook's reported users are fake bots? or can't that happen.

twitter is full of it - sheep following sheep all bleating about the same old tired groupthink... I prefer to email people I actually give a damn talking to

its okay I am a bot

Pretty clever for an AI, aren't you?

Mate, I'm harvesting Followers, with a mission. And when, I feel, that I've got enough -- I'm gonna start up a church a la Brian Tamaki. Yo!

I don't understand the ethical implications of this. Its twitter....TWITTER! No one cares. And about breaking ethical rules? Its just the same as telling a people you have a lot of friends or a lot of people are interested in what you do when really no one is. So he wants people to think he has a lot of friends...big deal. Who doesn't. This is not breaking any ethical issues for me. Just compares to a gamer finding a hack for a high score he can't achieve on his own.

@David, actually a lot of people care about Twitter. Breaking news has been shared across Twitter before the major networks, people search for common interests and share content, television networks monitor Twitter mentions to determine whether a show will be renewed for another season or not. To dismiss Twitter as something no one cares about says more about your lack of understanding of people and information than anything else.

If this guy has bought Twitter followers and he's been found out it undermines the value of his position and makes Facebook look like fools for hiring someone who presents themselves as a social media expert who then has to buy validation. More followers = social validation. Someone has purported to be something they are not. So yes this should be a witch hunt. Let's dunk this fool.

David, I'm not sure who you're friends with, but if I found out a mate of mine lied about having more friends that in reality, then 1. they're a loser and 2. probably 10 years old and their best friends with Superman.

Any gamer worth their salt doesn't have to 'game' the system. David, I've heard Mr Khan is looking for some new friends, I think you two would be a perfect fit.

mmmmm Britney sexbots

ummmmm what bout this weird spike of followers from Seeby?

http://twittercounter.com/compare/seeby/3month/followers

Seeby's score:

Fake: 2%
Inactive: 62%
Good: 36%

twitter should be called twatter because of its inhibitants. Give the masses a Mac and they suddenly become all knowing tech consultants??? Yeah right