ASA too tolerant of time-wasting whackjobs
I keep a fairly close eye on the Advertising Standards Authority website, in particular its complaints section. Not merely out of professional obligation but more so out of sheer morbid curiosity, for many of the complaints made to the ASA are outside the realms of logical thought and social norms.
But within this week’s raft of complaints, one in particular left me wondering why such time-wasting complaints are tolerated.
One C. Morgan complained about Fonterra Brands’ Tip Top Trumpet “flip to win” competition.
The ad, published on an Adshel and on the Tip Top website, promoted a competition where ice cream aficionados would “flip the lid” on the Trumpet packaging to see if they had won.
Instructions said “Check under your lid to see if you’ve won”. I began to wonder if “checking” under one’s “lid” was some sort of naughty new jargon the kids are now using, but no. The portion at which C. Morgan’s complaint was directed was the pink jelly tip inside the Jelly Tip Trumpet. You know, the jelly bit that makes the whole ice cream worthwhile.
The image apparently shows a hand-held Trumpet ice-cream with a bite taken out of it, revealing its “pink jelly tip centre” amongst the “light coloured ice-cream” and chocolate chips. (Hungry yet?)
The pink jelly tip was not to C. Morgan’s liking.
“Within the image of the ice cream in the advertisement is what can only be described as a pink penis which is offensive,” C. Morgan wrote.
You might imagine that the ASA’s Code of Ethics doesn’t have a specific section titled “Blatantly Phallic Frozen Dairy Desserts,” so it shelved it under Rule 5 (advertisements should not contain anything that in light of generally prevailing community standards is likely to cause serious or widespread offence taking into account the context, medium, audience and product/services).
The ASA chairman noted the concern expressed but was of the view that it showed the pink jelly tip in a “stylized manner” which, although open to interpretation, did not obviously display what the complainant alleged.
The chairman ruled that there were no grounds for the complaint to proceed.
I got a little curious, so I went on an e-search of the offending pink jelly tip, nestled salaciously among the “light-coloured ice-cream” and the nubile chocolate chips.
Have a look – adult content only – on the Tip Top site here.
So, several questions.
Will you ever look at a Jelly Tip the same way again?
Perhaps the Triple Chocolate variety looks a lot like Paris Hilton in her adult video?
What would C. Morgan say about Rachel Hunter’s lickalicious appearance for the ice cream brand way back when?
How much time, money and effort went into reading, judging and replying to such a moronic complaint?
Should there be a penalty for time-wasting fools who make senseless complaints to the ASA?
(And could someone at Tip Top please get rid of the rogue apostrophe in “Cookie’s and Cream” on the website? You’re driving me nutbuckets.)
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Comments and questions13
Thanks for making me laugh. It's a pity that no-one can just say "stuff off, you idiot" when these complaints are made. Whatever happened to common sense?
I think that the small pink jelly image was reflected of C. Morgan's actual anatomy and hence the the concern - although be aware that the objects in the tip top advert may appear much larger than C' Morgan''s in real life
I recall a Levi's ad a few years ago that got pulled because it had some nubile young things baptising one another in the sea at night. Some fringe church took great offence, and lo, the Powers That Be yanked the thing. Pathetic. Hey C Morgan, there's the remote, use it. And get your mind out of the gutter.
Maybe C.Morgan is one of those people who see's phallic images on black ink splats that doctors would show their patients in 80's horror flicks?
You haven't seen the Pauline Hanson ice block yet ...
No, seriously! I had to complain to the Trumpet makers because the tips on the Trumpets I was buying were sort of...bitten in to and missing! They very kindly refunded my money. Anyway, Patricia Bartlett's legacy obviously lives on.
I think police should keep an eye on this C.Morgan.... someone who sees pink fallices in something as inane as a tip top trumpet clearly has some sort of sexual perversion.... obviously a real worry.
I applaude the ASA for being able to give such a straight faced answer to what is one of the most ridiculous complaints I have ever heard.
....this complaint is a phallusy...yusssss
The ASA should require that every complaint has to be accompanied by payment of a refundable fee - not too big or too small, say $500 or $1000. The fee would be refundable if the complaint is (substantially) upheld, but not if it was rejected. Even a modest fee would presumably weed out frivolous complaintes from these pathetic losers, perverts, morons, timewasters and religious or political zealots, but wouldn't deter complaints about genuinely objectionable adverts. Who do we lobby to get the ASA's rules changed? Ultimately all consumers are paying for this nonsense.
I agree that the ASA shpould not be troubled with such complaints. C Morgan should have gone direct to the mental health people for help. They are qualified to deal with nutters like this one.
Lord save us from these do-gooders, have they nothing better to do ?
Good to see the Tip Top webmaster was moved to relieve your from your nutbucketry and corrected the rogue apostrophe
What a laugh ! This was laugh-out-loud funny...thanks Hazel, a great article.
Oh, and if anyone can get hold of this dork C. Morgan - tell him he's a sorry s.o.b. who clearly has no business ruining our enjoyment of perfectly (well not perfectly - gotta watch the waistline) ice-cream. Its a technical achievement to put the jelly in the Ice-cream in the first place, speaking as a Food Scientist, and doubltess cost the company a fair amount of money to buy and test and refine the equipment and process. Good business practice encourages consumers to try a new product with the incentive of a prize (along with a jelly centre!), and if they like it, they tend to buy again. I would.
C. Morgan is the sort of person who dislikes his fellow man, denies basic biological drives (this is the species talking, dolt!), and seems to be a pleasure-hater. Bring the Ad back, Fonterra Brands, all is forgiven !
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