US tech F5 Networks opens NZ support centre for its American, Australasian customers
US technology company F5 Networks has opened a new support centre in Auckland that will service customers in the US and Australasia.
Although small scale, it's part of an interesting trend that's seen a number of tech companies base support operations here, including iiNet and Vocus.
Is it a positive, or do we risk becoming the Bangalore of the South Pacific? In F5's case, there's no room for chumps; this is a company that "provides integrated traffic management software-based solutions designed to improve the availability and performance of mission-critical internet-based servers".
And in the case of Vocus (the Aussie company that bought Maxnet), it says its expanded North Shore, Auckland data centre (recently opened by ICT Minister Amy Adams) will increasingly be used to manage bandwidth requirements for clients on the other side of the Tasman - and more so once the new Telstra/Telecom/Vodafone Tasman Global Access cable goes live late next year. Vocus says NZ's cheaper, greener power is a factor too.
The F5 support centre will employ ten technical engineers "and will open up more high level employment opportunities amid a very competitive region in the future."
New Zealand being New Zealand, ten new jobs was enough to get Auckland Mayor Len Brown and cabinet minister Nikki Kaye along (pictured top right with - left to right - Jim Donegan, US. Consul General, Tony Bill, F5’s Managing Director for Australia & New Zealand and Julian Eames, F5’s Executive Vice President of Business Operations and ).