WORKING IT Creating a great sales presentation is similar to constructing a great speech. You want to keep attention. Motivate. Convince. Move to action.

WORKING IT The answer to getting to know new staff is LinkedIn, which is getting more popular by the day.

WORKING IT Business Intelligence software is geared towards allowing you to get to the information – and make decisions – quickly and easily.

WORKING IT There is a vast gulf between the everyday business tools people have on hand, and what they can actually do with them. Learn to use them smarter.

WORKING IT There is often a culture clash within an organisation of those who love and adopt new mobile technology, and those who won’t go near it. Here's how you can "sell" a changeover.

WORKING IT Creating a great customer experience will drive referrals, which we all know are the best source of new business. Here are some smart technology shortcuts you can use at any time, anywhere.