Air NZ cancels flights over next few weeks after engine recalls

Air NZ general counsel Karen Clayton says at this stage, the company does not anticipate any change to earnings guidance.

Air New Zealand is cancelling and delaying some international flights over coming weeks after having engine trouble.

On Tuesday, an Air NZ flight bound for Narita, Tokyo was redirected back to Auckland after only reaching the top of the North Island.

The plane returned to Auckland after experiencing an issue with one of its engines, which the captain elected to shut down as a precaution.

Yesterday, an Air NZ Boeing 787-9 Dreamliner flight from Auckland to Buenos Aires has spent less than two hours in the air before returning to Auckland International Airport as a precaution, due to "a possible engineering issue.”

Both airlines use the Rolls-Royce Trent 1000 engine, which is fitted to Air NZ’s Boeing 787-9 Dreamliner fleet. 

The national carrier announced this afternoon that because of these engine events, there will be international flight cancellations and delays each day over coming weeks.

Rolls Royce has informed Air NZ some of its engines on the Boeing 787-9 fleet will require maintenance sooner than previously thought, and that it does not have any spare engines available while that maintenance work is undertaken.

Asked what the problem with the engines is and how many engines are being recalled, a spokeswoman replied: “Air New Zealand is working closely with Rolls-Royce.  Any questions about the performance of this engine should be referred to Rolls-Royce as the manufacturer of this engine.”

She did not respond to questions on how much the cancellations and delayed flights would cost Air NZ.

However, Air NZ general counsel Karen Clayton says at this stage, the company does not anticipate any change to earnings guidance.

The airline’s pre-tax earnings dropped 21% to $527 million in the year to June 30, still its second highest-yet. The airline aimed to improve on 2017 earnings for 2018.

Air NZ has published the following schedule changes so far, due to the engine troubles:


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9 Comments & Questions

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So Rolls-Royce knew their were some problems with their engines but didn't tell Air New Zealand who had to find out the dangerous way when one of their engines failed in flight?

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Yup. At least it wasn't the way that QANTAS found out about RR engines on their A380!

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This is not a new or unidentified issue - several other 787-9 airlines inc Virgin, ANA and Thai with Rolls Royce engines have already grounded their aircraft pending engine fan/part replacement. This is why Rolls Royce has no spare engines available. Major impact to Air NZ and only weeks before the Xmas holiday period - appears they will need to lease some short term aircraft to fill the gap!.

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That is an extremely naive comment from someone who obviously has little knowledge of or experience in the aero engine business.

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I did a google search.
Everyone in the aero engine business has their fingers and toes crossed hoping that an uncontained engine failure doesn't bring down a 787 before RR can replace all the engines.

https://ktwop.com/2016/09/01/ana-to-replace-all-100-rolls-royce-trent-10...

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Should've gone with the Toyota engines. Much more reliable .

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This is why you never want to be a launch customer!

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Looks like RR will be getting a BIG warranty claim from Air NZ. I hope so as an Air NZ shareholder. Hope the warranty covers consequential costs and Air NZ doesnt have to call on it own covers and face an increase in premiums next renewal.

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Air NZ has been aware of this danger for well over a year - now...at Xmas peak, they are doing something about it just as millions of people are preparing to travel. Rolls Royce had a solution at the end of last year so why are the public facing this inconvenience now?

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