Despite council attempts to streamline processes, developers say building consents are the bane of building growth, according to a new survey from CTMA World.
During 2008, overall customer satisfaction with the building consent process fell20% from 2007.
Developers, architects, builders and home owners responded to the survey. Results show overall satisfaction with building consents has fallen to 35.6% in 2008 from 55.9% in 2007.
The most common complaints people in the building industry have about consents are the complexity of processes, the cost of consent to applicants and turnaround time.
CTMA World managing director Paul Linnell surveyed customers of 33 different councils, and says problems with building consents are impacting regional growth.
“These factors appear to be having an increasing influence on builders and developers when making regional investment decisions. Some respondents stating that they plan to never again develop in some cities,” Mr Linnell says.
A survey of building industry executives by eBoss shows that 50% of its respondents believe further streamlining of building consent processes should be a priority for government, and 43.4% believe costs should be reduced.
Architectural Designers of New Zealand board chair Fraser Gillies says current processes are overly bureaucratic.
“The RMA and consent process is culling 15 to 20% of residential projects before they start because of restraints on developers and oppressive costs of compliance,” Mr Gillies says.
“If you took the global recession out of the picture and just looked at the New Zealand situation with our top-heavy bureaucracy, I am convinced that in itself is creating its own micro-recession in the building industry.”
The CTMA World survey shows that 66.8% of respondents experienced problems with building consent processes.
Only 5% of those surveyed would recommend the region where they had experienced a problematic consent process to others.
A dismal 2% say they believe the council helped improve the outcome the project consent related to.
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