Kiwis' internet smartphone usage tops 2.5m

Telecom chief marketing officer Jason Paris

BUSINESSDESK: Smartphones users are in the majority for the first time in New Zealand, with more than half of all Kiwis using their mobile phone to access the internet, government figures show.

The number of mobile broadband subscribers rose 34% to 2.5 million in the 12 months ended June 30 compared to a year earlier, the annual internet service provider survey reveals. New Zealand's population is 4.41 million.

"Our experience would absolutely reflect these findings," Telecom chief marketing officer Jason Paris told BusinessDesk. "We are seeing a steady increase in mobile broadband usage and we expect this trend to continue.

"The excitement generated by the launch of new smart phones with new features is evidence of how important these devices are to people," he says. "Naturally, the greater use of smartphones means more signalling and data usage."

The survey found Kiwis now are chasing higher data caps, with the average user consuming 7 gigabytes more data a month than a year ago. The total number of users with a data cap of 50GB or more surged 789% to 256,800 in 2012, while users with no data cap rose 275% to 82,500.

"Using the internet to shop, look for places to visit or even watch their favourite TV shows is becoming a part of everyday life for Kiwis," information and communication technology statistics manager Hamish Hill says.

"Internet service providers have increased their data caps so there is more choice and flexibility when surfing the web on fixed broadband connections."

The average Kiwi uses an estimated 16GB of data a month. That is equivalent to streaming about 142 episodes of Shortland Street, Mr Hill says.

New Zealanders with a data cap of 20GB to 50GB rose 67% to 668,600. Those using less than 20GB fell about 40% to 600,000.

"We've seen data usage on our network roughly quadruple over the past two years," Vodafone external communication manager Emma Carter says.

"As more and more people move to smartphones – as almost 50% of our customers are now doing – they start using the internet on the move for everything from maps to Facebook to researching products and services.

"As networks get faster, it encourages more people to do more online, on the move," she says.

Broadband customers climbed 11% to 1.6 million, while fibre-optic subscribers increased 46% to 5400. Digital subscriber lines remain the most popular connection type, up 9% to 1.1 million.

Two Degrees Mobile, the newest entrant in the mobile phone market, has continued to grab sales from bigger rivals Telecom and Vodafone New Zealand, boosting its market share to 1 million customers, or 21% of the country's mobile market, in August.

Vodafone is still the biggest local carrier with 2.37 million customers.

Shares in Telecom, New Zealand's biggest listed company, rose 2.2% to $2.375. The stock has gained about 14% this year.

1 · Got a question about this story? Leave it in Comments & Questions below.

This article is tagged with the following keywords. Find out more about MyNBR Tags

1 Comment & Question

Commenter icon key: Subscriber Verified

no comments *yawn* whaty a shame Paris is a total gimp

  • 0
  • 0

Post New comment or question

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.

NZ Market Snapshot


Sym Price Change
USD 0.7265 -0.0026 -0.36%
AUD 0.9128 -0.0035 -0.38%
EUR 0.5926 -0.0019 -0.32%
GBP 0.5268 -0.0021 -0.40%
HKD 5.6835 -0.0207 -0.36%
JPY 80.2300 -0.4650 -0.58%


Commodity Price Change Time
Gold Index 1340.6 4.480 2018-01-15T00:
Oil Brent 69.8 0.530 2018-01-12T00:
Oil Nymex 64.3 0.440 2018-01-12T00:
Silver Index 17.1 0.170 2018-01-12T00:


Symbol Open High Last %
NASDAQ 7307.2 7330.3 7261.1 -0.51%
DJI 25987.6 26086.1 25803.2 -0.04%