Jetstar, Qantas resume flights, cloud floats east

Cleared for take-off

UPDATE Latest

Qantas has confirmed its flights to and from New Zealand have resumed from noon today.
 


UPDATE Friday 11am

After a week of continued flight cancellations, Jetstar has announced it will resume all regular scheduled services from noon today.

Jetstar Australia & New Zealand CEO, David Hall said even though services were returning to normal, Jetstar will maintain a watchful eye on the movement of the ash cloud.

Civil Aviation Authority meteorologist Peter Lechner said the cloud is off the country now.

“It is sitting out East about half way to the Chatham islands.”

Mr Lechner said it was difficult to say whether the same cloud would return given the strong winds that brought it back earlier this week.

However Lechner said he was confident the volcano, part of the Puyehue-Cordon Caulle chain was not going to produce more troublesome plumes as it currently is only spurting out plumes to 12,000ft.


UPDATE Friday 9am

Qantas has also suspended flights due to the continuing disturbances by the ash cloud.  

The airline has suspended all flights to and from Queenstown. Services to and from Christchurch and Wellington are suspended until noon today.


UPDATE Friday 7am

JetStar has cancelled all flights to and from Christchurch, Queenstown and Wellington, including transtasman service until at least midday.

All Air New Zealand flights are listed as running to schedule.


UPDATE Thursday 1:45 pm

While two sailings remain cancelled tomorrow, the Interislander has announced it will resume full services over the weekend.

Interislander general manager Thomas Davis said a captain is now available for the Kaitaki's 8.25am sailing and its return from Picton at 1.45pm on both Saturday and Sunday.

Earlier today Mr Davis cancelled the sailings due to staff sickness. He said the company appreciated the delays were bad for freight customers.

"We apologise for the delays, and we are working as hard as possible to ensure those delays are as minimal as possible."


UPDATE Thursday 12:30pm

The ash cloud continues to frustrate passengers as Jetstar has cancelled flights in and out of Auckland, Wellington and Christchurch for the remainder of today. The cancellations include some transtasman services.  

Qantas has suspended flights to and from Queenstown and Wellington until further notice. Christchurch services are suspended until 11pm  .

 


UPDATE Thursday 9am

As if continuing flight cancellations weren't enough, the interislander cancelled sailings as New Zealand's transport woes continued.

 Staff illnesses forced the Interislander ferry to cancel sailings from Wellington to Picton until Sunday.

The Interisland line cancelled the 8:25am crossing Wellington to Picton and its return sailing from Picton at 1.10pm from today until Sunday.

Interislander general manager Thomas Davis said cancellations were caused by rostering problems. Because of staff sickness there were not enough captains able to operate the ferry Kaitaki.

Mr Davis said the cancellations would cause a backlog of freight but he was unable to put on extra services next week to clear it.

"We will work closely with our customers and Strait Shipping to help customers get their freight delivered."

Most of the affected passengers have been transferred to other services.

Mr Davis said weather was not a factor in the decision and the company's 12 other services per day would resume as normal.

Jetstar defends decisions

Meanwhile Jetstar said it strongly denied claims that decisions not to fly were in any way related to cost cutting measures.

Jetstar group chief executive officer Bruce Buchanan said the suggestion grounding flights would improve financial performance "is out-of-touch with the tough reality of running an airline".

Mr Buchanan confirmed Jetstar would face costs in excess of $13 million because of the grounding of flights.

 


Thursday 6am: The Chilean ash cloud continued to interupt air service.

JetStar cancelled all flights to and from Wellington, Christchurch and Queenstown untill noon today.

Its parent airline Qantas cancelled all flights to and from Christchurch, and all flights to and from Wellington until 2pm.

All Air New Zealand flights were flyingto schedule.


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30 Comments & Questions

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Typical jETSTAR they will cite ASH clouds and operational issues to allow them to cancel flights where they have too low an occupancy rate to justify flying. I experienced this first hand a fortnight ago.

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Yeah come on!. Lets just all fly Air NZ, leaving all compeditors to leave. Oh, what would happen to fares and product?. Remember Pre-Ansett?. No Jetbridges even, and domestic and Tasman airfares to equal any mortagage that I know. Come on everyone, get a grip and dont buy into the Air NZ Corp Comms, and Media Team who are quick to hide anything, and put as much dirt in the press as they can on any compeditor. Oh, remember what they did to Ewan Wilson at Kiwi Air.

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Jetstar you are pathetic - the fringe of the ashcloud is just north of CChurch at 20000ft - why cant they make the final run in from the top of the south island below this level? It would be about 25 minutes flying.

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No visitor would want to fly jetstar anyway.there aussie service is bad out of melbourne.

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The headlines should be " Qantas prefer unions over passengers!"

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At the end of the day Air NZ have flown without difficulty or damage and with the blessing of the relevant authoririties. Qantas and Jetstar have chosen not too but have chosen to be dishonest in their reasoning. They don't want a fight with their unions at the moment and do not have their co operation to fly. They are dead in the water.

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Seems dubious if Air NZ can fly.

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Interesting that Qantas and Jetstar have not refuted the above comments regardiong their union problems. They must be true then!

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IT'S NOT EXACTLY NEW THAT JETSTAR IS A RISKY OPTION WHEN EXPECTING TO GET SOMEWHERE - PAY THE EXTRA $20 AND FLY AIR NZ - SIMPLE

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So have Qantas just reduced NZ to a "Tasmanian style" service down at the Jetstar level. Also note that Qantas / Jetstar don't take the NBR feed or maybe just don't give a stuff about NZ customers - sorry EX customers!

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Might be looking at more than 20 bucks Jim. Come on mate....................!

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It's Cash not Ash - I give them 6 months - they will be gone. Jetstar (Jetstop) staff should start looking for new jobs now! Voting with my credit card from now on!. Never going through this again - bad enough with multiple earthquakes, but after friends organising a total of 14 kids so we can have a girls' weekend away for a belated 40th - it is just TOO much!!

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Good on ya Jim007. if more people were lik you and me) and chose to support your own in the first place then we wouldn't have half assed upstarts like jetstar bringing down the quality and service standard. How much is that tiny saving worth to you poor saps now?
Follow Kim007 and Kirsten people - vote with your credit card.

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The "sick" captain is scared of the ash cloud.

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Jetstar and Qantas quit NZ - nobody notices!

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You obviously did!
DUH!

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You noticed mate!

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It is simple, one Airline is right & the other wrong, time will tell.

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Time has told - no ash no flights - they are gone. Must be too broke.

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Time has told - no ash no flights - they are gone. Must be too broke.

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the VAAC website shows NO ash over NZ this morning...this is the biggest sham...

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JETSTAR / QANTAS CLOSE NZ OPERATIONS.....nobody notices.

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no competition equals higher prices, limited supply huge demand, simple.

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To "anonymous @ 10.12.

No it has not you know all, like all the other "experts ?" on this blog

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So you know of a plausable reason for them not flying. It obviously isn't safety as Air NZ would not fly unsafely and they have the full support of the authorities in doing so.. Now don't be shy - share the logic of the no fly policy with us all!

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JETSTAR / QANTAS CLOSE NZ OPERATIONS...nobody cares

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It is only Qantas (and its budget arm Jetstar) which is not flying. Air NZ, Emirates, Singapore, Cathay, Malaysia, Thai, Korean, Brunei, Aerolineas Argentinas, LAN, Air Pacific, Aircalin and Air Tahiti all seem happy to do so. QF has based their decision on fuel flow, not safety. It also does not help that the Aussi Met service is using computer models to predict the cloud (not real world monitoring).

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Don't worry everyone - I think Qantas and Jetstar have created enough bad PR for themselves without us having to do it.
And for Mr competition is good - whats wrong with paying the right amount for something? Why is it that Kiwis expect everything for next to nothing. Flying used to be an exciting and quality experience. it isn't anymore because of competition. I for one would gladly pay doubt the domestic airfare costs to have more legroom, J class seats back, decent coffee and food on board. Why do we have to follow the herd and cheapen and make everything crap just so some spotty kid can afford the $69 fare to Wellington. Catch the bus!

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Ahah, saying J class seats, you must be in the industry then?. I would like to see someone in the industry wanting to pay double the fare so to not sit next to a spotty kid. You on Cronic mate?

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Yep in the industry. You must be too if you knew what I meant or at least you remember the good old days eh! Regardless I can tell you agree by the way your didnt disagree. Cant get cronic where I live. Im high on ash!

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