Public contrition for beginners – what Roberts and Chiefs CEO should've said
This stuff isn't rocket science, and yet attempted apologies frequently blow up in people's faces. With special feature audio.
This week has seen several high-profile examples of attempts at controlling the damage caused by perceived bad behaviour.
After being called out for comments he made about gender equality in the advertising industry, ad man Kevin Roberts put out a statement announcing he was bringing his
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Nick Grant
Thu, 04 Aug 2016
Thu, 04 Aug 2016
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Public contrition for beginners – what Roberts and Chiefs CEO should've said
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