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Loan sharks front and centre of financial complaints

Improving consumer education means more complaints.

Andrew Bevin Thu, 31 Oct 2019

Dispute resolution scheme Financial Services Complaints (FSCL) has had a second year of higher dispute uptakes, which it accredits to improving consumer education.

The not-for-profit opened 282 investigations in the 2019 financial year, slightly down on 288 in the 2018 year, up 35% on previous

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Andrew Bevin Thu, 31 Oct 2019
Contact the Writer: andrew@nbr.co.nz
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Loan sharks front and centre of financial complaints
Business,
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