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Telecom, Vodafone, 2degrees launch blacklist for stolen phones - finally

NBR Staff
Mon, 09 Dec 2013

Telecom, Vodafone and 2degrees have finally launched a blacklisting system for lost or stolen mobile devices.

Police say it will help prevent crime by making mobiles less attractive to thieves.

The three companies have worked together over the past year to develop the blacklisting system, which gives each operator the ability to block the IMEI number (unique identification code) of a mobile device that has been reported as stolen across all three networks, usually within 24 hours.

The system is based on international best practice, and uses a central database hosted by the GSMA – the international body representing the mobile industry.

If blacklisted, a mobile device will be useless on all three major mobile networks, even if the thief (or whoever receives the goods from the thief) changes the SIM or switches provider.

Chief Executive of the Telecommunications Carriers Forum David Stone says the initiative was a great example of cross-industry collaboration and would bring real benefits for customers, and for the community as a whole (all three phone companies belong to the TCF).

Technical issues have previously held up 2degrees joining Telecom and Vodafone in the IMEI intiative.

Top 5 tips for keeping your mobile phone secure

  • If you lose your phone or you think it has been stolen, report this as soon as possible to your mobile provider. One phone call will ensure your SIM is barred from working and your handset is blocked across Telecom’s, Vodafone’s and 2degree’s networks – usually within 24 hours. The numbers to call for each mobile operator are: Vodafone: 0800 800 021 | Telecom: 123 | 2degrees: 0800 022 022
  • Be careful where you leave your phone – avoid café tables, bars, or having it hanging out of your pocket. 
  • Put a PIN, password or other form of security on your phone and set it to automatically lock, so that only you can access calling, texting and other applications.
  • Only purchase new or second hand phones from trustworthy sources – such as registered mobile dealers.
  • Install an application like Find My Phone, which will allow you to track the phone over WiFi if you lose it.
NBR Staff
Mon, 09 Dec 2013
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Telecom, Vodafone, 2degrees launch blacklist for stolen phones - finally