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UPDATED: Contractor digs through fibre cable, cuts off South Island Spark customers

A Spark contractor in Rakaia accidentally cut through a Spark fibre-optic cable with a digger, causing hundreds of customers to go without internet in the South Island.

Campbell Gibson
Fri, 31 Oct 2014

UPDATED Nov 1 / 4pm:

Spark technicians repaired the fibre cut late last night, restoring broadband services to Spark customers who were affected.

Ealier:

A contractor in Rakaia has accidentally cut through a Spark [NZX: SPK] fibre-optic cable with a digger, causing hundreds of schools, businesses and consumers to go without internet in the South Island.

Spark made this statement at 4pm:

"Around 1,400 Spark customers in the lower South Island have had their broadband services impacted by damage to a fibre cable in the Rakaia area. The damage, which took place earlier today, was caused when a contractor digging in the area accidentally cut the cable.  Technicians are on site and expect to begin restoration later this evening.  Spark hopes to have all services restored later tonight.

"Customers affected are those who receive broadband over fibre in Timaru, Oamaru, Queenstown, Dunedin and Invercargill.  There are also a small number of customers who receive broadband over copper who are affected in Willowby and Hinds."

The cable is part of the government-created Network for Learning fibre broadband system.

cgibson@nbr.co.nz

Campbell Gibson
Fri, 31 Oct 2014
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UPDATED: Contractor digs through fibre cable, cuts off South Island Spark customers
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