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ComCom prosecuting One NZ for alleged breaches of 111 rules

Telcos are obliged to supply vulnerable customers with a means to call emergency services during a power cut.

One NZ and Vodafone NZ are no stranger to Commerce Commission action, the regulator noted.

Will Mace Tue, 16 Apr 2024

One NZ has again drawn criticism and legal action from the Commerce Commission for breaching consumer protection laws – this time for not adhering to the 111 Contact Code which seeks to ensure vulnerable people are able to call emergency services.

The regulator has filed proceedings in the High

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ComCom prosecuting One NZ for alleged breaches of 111 rules
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