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Analysis
5 mins to read

Bugs matter, never mind how minor

Technology: Root cause analysis is about a lot more than tech.

Rob O’Neill Thu, 10 Dec 2020

Deep in the code base of New Zealand’s Covid-19 National Contact Tracing Solution (NCTS) was a missing letter ‘z’.

Its lack went unnoticed for more than a month because, in this context at least, the missing z had no material consequences.

This obscure software bug has, however, been

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Bugs matter, never mind how minor
Analysis,Tech & Innovation,
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