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Analysis
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Crunching the numbers on telco complaints

​​​​​​​Countering the Commerce Commission, a telco industry body argues the level of customer complaints in New Zealand is actually quite low.

Rob O’Neill Thu, 30 Aug 2018

The telco industry is once again in the Commerce Commission’s spotlight after the watchdog released numbers last month showing Vodafone, Spark and 2Degrees were respectively the second, third and fifth most complained about companies in New Zealand.

But the telcos are quietly pushing back,

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Crunching the numbers on telco complaints
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