Productivity Commission’s report a timely reminder
Reportedly, there are agencies that seriously believe that measuring efficiency will distract them from their other tasks of innovation and improving outcomes. As if you could do one without the other.
Oliver Hartwich Tue, 21 Aug 2018
Imagine a management consultancy asked for help with a large company’s performance. At the end the inquiry concludes the company does not measure whether its processes are efficient.
To make matters worse, this company does not reward productivity improvements. Neither does it encourage
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