Aussie telco Optus cops A$100m penalty for gouging customers
The telco has agreed that it took advantage of indigenous people in remote areas and people with poor English skills.
Optus staff oversold products and services to people even in areas where the company did not provide phone coverage.
Australian telco Optus has agreed to a penalty which could be as much as A$100m ($110m) for inappropriate sales practices and misconduct involving more than 400 customers, many of them vulnerable and disadvantaged.
The telco, a subsidiary of Singapore’s Singtel, has admitted to the behaviour which
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