AA Insurance wins customer leadership gong as it battles a flood of Napier claims
Air New Zealand drops to sixth in the reputation stakes, in a year of disrupted travel.
As it grapples with a slew of claims from owners of soggy homes in Napier, AA Insurance also has some good news to celebrate – reaching the top of the charts in the Kantar Customer Leadership Index out today, which rates some of New Zealand's biggest companies on the strength of their customer
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