Financial complaints hit record levels
Common issues are related to financial hardship, miscommunication, fraud, scams, and business loans.
Financial Ombudsman Susan Taylor.
A record number of complaints have been received by Financial Services Complaints and that could rise further in the tough economic environment. Complaints were up 6% to 1426 in the year ended June 30, compared with the year before.
Cases the service formally investigated rose 10% to 359. There was
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