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Kalina Shipkov appointed deputy commissioner of UDL

Kalina Shipkov previously worked for the Office of the Ombudsman.

Kalina Shipkov.

Thu, 08 Feb 2024

Utilities Disputes Ltd commissioner Neil Mallon has confirmed the appointment of Kalina Shipkov as UDL’s new deputy commissioner.

“Kalina joins us from the Office of the Ombudsman, where she led a team of investigators and worked on strategy development and complex investigations. She has wide-ranging experience of resolving consumer complaints in both the UK and Aotearoa, where she worked for the General Social Care Council and the New Zealand Law Society,” said Mallon.

Shipkov has been admitted as a barrister and solicitor and is a proud Wellingtonian.

"This is a great opportunity for me,” she said

“I’m very much looking forward to working with Neil and the team, contributing to the high-quality services UDL provides, as well as increasing our awareness to make it even easier for consumers and providers to work with UDL.”


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Kalina Shipkov appointed deputy commissioner of UDL
Comings and Goings,
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