Tower has announced the appointment of two new executives to its leadership team, strengthening its focus on digital and data capabilities as key drivers of customer experience and business growth.
Dr Stephen Hastings will move into the role of chief data and analytics officer, effective immediately, and Micheal Maclean will join Tower as chief digital and technology officer in early November.
Tower chief executive Paul Johnston said: “The appointments mark the next evolution of Tower’s digital and data strategy, building on the momentum of investments in our digital platform and reinforcing our commitment to continued technology leadership in this rapidly changing space.
“Stephen and Micheal bring deep expertise and leadership that will help us accelerate our strategy and deliver even better outcomes for our customers. We’re thrilled to welcome them to Tower’s leadership team.”
Hastings brings more than 25 years’ experience in data, analytics, AI and innovation, having founded and led KPMG New Zealand’s Digital Lighthouse division. His career spans financial services, insurance, utilities, and government, with a proven track record in strategy execution, product development, and advanced analytics.
He said: “Tower has a fantastic culture and is a digital leader in the insurance industry. There’s a huge opportunity to accelerate transformation through smart, safe use of data, analytics, and AI. I’m excited to be joining the team at such a pivotal moment and to help deliver meaningful value for our customers.”
Maclean joins Tower with deep expertise in digital transformation and customer experience. He previously led ASB’s Everyday Banking business and spearheaded its agile transformation programme. His career reflects a consistent focus on building high-performing teams and delivering impactful digital solutions.
He said: “Tower’s strong digital foundation and customer-first mindset make this an exciting time to join. I see a real opportunity to build on the strong foundations already in place and accelerate the delivery of smart, intuitive solutions that make insurance simpler and more accessible.”
This is supplied content and not commissioned or paid for by NBR.
