Commerce Commission stops mobile trader and secures refunds for customers
Christmas Deal promotion involved the sale of bundles of electronic goods for between $599 and $1599.
Hot Topic
Long reads
A mobile trader is promising refunds after reaching an agreement with the Commerce Commision.
The Commission has accepted an enforceable undertaking from mobile trader Sales Concepts Limited (Sales Concepts).
The Commission says it has evidence that Sales Concepts is likely to have breached the Fair Trading Act, including by promising pre-Christmas delivery of goods sold through its Christmas Deal.
As part of the undertaking, Sales Concepts has promised to stop a range of potentially unlawful selling practices. In addition, Sales Concepts is currently contacting customers who purchased the Christmas Deal to offer them the option of a full refund. Customers who cannot be contacted will receive a refund of all money paid to Sales Concepts.
Anyone who has agreed to purchase the Christmas Deal from Sales Concepts is encouraged to get in touch with the company if they have not yet been contacted.
The decision to accept enforceable undertakings comes part way through the Commission’s investigation into Sales Concepts and is designed to avoid further harm to consumers while the investigation continues.
Sales Concepts Limited is an Auckland-based mobile trader which sells a range of electronic goods including phones, tablets and speakers.
The Christmas Deal promotion involved the sale of bundles of electronic goods for between $599 and $1599, with customers paying for them by weekly instalments of between $20 and $50.
The Commission is aware of Sales Concepts making door-to-door sales in (at least) Auckland, Whangarei, Hamilton, Napier, Whanganui and Wellington.
Enforceable undertakings were introduced as part of the law changes in the Fair Trading Amendment Act 2013 and allow the Commission to apply to the court to enforce an undertaking if a trader is not abiding by its terms.
The changes also brought in much higher penalties for breaches of the Act.
Use MyNBR Tags to track people and companies – and receive key-word email alerts. Find out how here.
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
Commerce Commission stops mobile trader and secures refunds for customers
54552