The insurer failed to apply multi-policy and membership discounts, or guarantee no claims bonuses, which caused 100,000 customers to be overcharged by $11.12m.
The High Court has ordered AA Insurance pay a $6.175 million penalty for fair dealing breaches which resulted in more than 100,000 customers being overcharged by $11.12m.
The High Court found that AAI had misled some customers about its multi policy discount in marketing material between 2015 and