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Hot Topic Local Govt
Hot Topic Local Govt
Law
2 mins to read

IAG penalised $19.5m for overcharging customers $35m

The country’s largest insurer overcharged about 269,000 customers between September 2021 and December 2024.

IAG chief executive Amanda Whiting.

NBR Staff Mon, 06 Oct 2025

The country’s largest insurer, IAG, has been penalised $19.5 million by the High Court after failing to correctly price the premiums charged to customers and by failing to correctly apply important discounts.

IAG is the largest general insurance company in New Zealand, with brands AMI, State, NZI,

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NBR Staff Mon, 06 Oct 2025
Contact the Writer: editor@nbr.co.nz
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IAG penalised $19.5m for overcharging customers $35m
Law,
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