Mortgage complaints to the ombudsman soar
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Mortgage-related complaints to the banking ombudsman have soared since the global financial crisis.
Deborah Battell said they now make up 21% of all complaints made to her office by bank customers.
And drilling down to the more telling figures – the number of those complaints referred on
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Georgina Bond
Wed, 19 Oct 2011
Wed, 19 Oct 2011
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
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Mortgage complaints to the ombudsman soar
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