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Sky TV promises 6pm fix for MySky glitch

NBR staff
Thu, 10 May 2012

Sky TV says a technical foul-up affecting "less than 30,000" MySky customers should be fixed by 6pm this evening.

A problem that hit around 4pm yesterday meant some customers lost some free-to-air or high definition channels or lost of high definition viewing on free-to-air channels or SKY channels.

The pay TV broadcaster says "a small group lost viewing on all channels for a short period."

Customers still experiencing problems should reset their decoder and contact SKY. Series link settings should also be checked.

NBR staff
Thu, 10 May 2012
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Sky TV promises 6pm fix for MySky glitch
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