A new survey shows food retailers may need to review their online complaint management and social processes.
The Impact PR study investigated the rise of social media in business communications and found that almost three in 10 (29%) people are unhappy with the way local companies deal with
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Nevil Gibson for NBR Food Industry Week
Fri, 25 Jul 2014
Fri, 25 Jul 2014
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Survey exposes increasing social media complaints
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