US-based Yahoo says it has commenced notifying New Zealand users who have not signed into their Yahoo accounts in the past 12 months to do so before July 15 to prevent having their account deactivated.
Yahoo's Australian subsidiary hosts Telecom's webmail service, YahooXtra.
YahooXtra accounts are not affected by the campaign to cull inactive users. However, Yahoo! Xtra users may receive an email regarding their yahoo.com account if they have listed their YahooXtra email as their back-up method of contact.
New Zealand users have been contacted in multiple ways – including a ‘We want you back’ message to their email accounts, their alternate email addresses and by text message to the users’ mobile phone number where provided, the company says.
Yahoo is concurrently offering Yahoo.com users the chance to switch to a more personalised email address. The company gives the example of email@example.com instead of firstname.lastname@example.org.
The personalisation option does not apply to YahooXtra addresses, which are on a different system, but in the process of being moved to a more standard Yahoo mail platform.