Air NZ accentuates positive of loyalty scheme switch, ignores negative
National carrier silent on whether this is any way to reward 100,000 loyal customers.
Nick Grant Wed, 25 Mar 2015
Air New Zealand [NZX: AIR] has blithely chosen to ignore the negative reaction of NBR subscribers – and others – to the recently announced change to its Airpoints scheme that sees BNZ ditched in favour of Westpac from May 1.
The national carrier didn't respond to NBR’s queries about a poll result