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Big wait for Kiwi iPhone buyers

Tue, 07 Oct 2014

Ordering one of Apple's new iPhones? Pack a lunch.

Kiwi buyers are facing delays of between two to three weeks for the iPhone 6, and three to four weeks for the larger 6 Plus.

The older iPhone 5s and 5c (which have been kept on as lower cost models) ship within 24 hours.

The up-to-a-month estimate is being quoted by Apple's online store for NZ, and the telcos that are selling the new phones.

"There has been massive global demand for the iPhone 6 and 6+, and like many other mobile providers we’ve seen demand from our customers exceed supply," Spark spokesman Sam Durbin tells NBR.

"We’re focussed on getting customers their phones as quickly as possible – and have been in touch with those who are still waiting to apologise for the delay. We’re prioritising those customers who pre-ordered the phone, working on a first-in, first–served basis. Depending on the model, colour, and size they ordered, this could take up to 3-4 weeks to clear."

2degrees director of corporate affairs director Mat Bolland had a slightly sunnier take, telling NBR, "We have stock, but numbers vary depending on which model, colour and storage size you want. Also, we’re getting new stock in on a regular basis, so if the model you want isn’t in stock now the wait shouldn’t be too long – although I can’t put a date on any particular model/variant at this stage."

Vodafone could not be immediately reached for comment.

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Big wait for Kiwi iPhone buyers