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General Business
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New Zealand banks remove staff sales incentive schemes

Banks meet deadline of providing individual work plans.

New Zealand retail banks are removing sales incentives for frontline customer service staff and their managers following a review by the Financial Markets Authority (FMA) and the Reserve Bank.

The move will make engagement between staff and customers more transparent and comfortable and lead to

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Graham Skellern Wed, 03 Apr 2019
Contact the Writer: graham@nbr.co.nz
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New Zealand banks remove staff sales incentive schemes
General Business,
78748
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