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‘Nearly died of shock’: complaints against prefab builder Nook

But company disputes allegations of poor workmanship and build quality.

No customers NBR spoke to have qualms with Nook's architectural designs.

Kate McVicar Wed, 08 Nov 2023
Key points
  • What’s at stake: Customers have alleged multiple issues at modular building company Nook Homes, including cost blow-outs and project delays. 
  • Background: Nook was founded in 2018 by co-founders and majority owners Jade Stack and Brad Hollier after their own struggle in finding prefab accommodation. 
  • Key players: Nook Homes, Jade Stack, Brad Hollier, Nook customers, and former Nook staff. 

A few months ago, in the middle of the night, NBR was contacted by a reader regarding a small business feature published more than a year earlier.

They explained they had a dispute with Nook Homes and were contacting us to find out whether NBR’s article had garnered any other responses about bad

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Kate McVicar Wed, 08 Nov 2023
Contact the Writer: kate@nbr.co.nz
News tip? Question? Typo? Let us know: editor@nbr.co.nz
© All content copyright NBR. Do not reproduce in any form without permission, even if you have a paid subscription.
Key points
  • What’s at stake: Customers have alleged multiple issues at modular building company Nook Homes, including cost blow-outs and project delays. 
  • Background: Nook was founded in 2018 by co-founders and majority owners Jade Stack and Brad Hollier after their own struggle in finding prefab accommodation. 
  • Key players: Nook Homes, Jade Stack, Brad Hollier, Nook customers, and former Nook staff. 
‘Nearly died of shock’: complaints against prefab builder Nook
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