Imagine a business that could charge anyone who just happened to pass by its shop window. Does that sound like a business that would strive to become better, more customer-friendly and more service-oriented?
Probably not. For why would it even try to do better when its revenue was that easy
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Dr Oliver Hartwich
Wed, 23 Apr 2014
Wed, 23 Apr 2014
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Councils need new funding sources
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